You bring experience within luxury retail and/or ultra-luxury hospitality environments, where excellence, discretion, and elevated service standards are second nature.
Deeply connected and relationship-driven, you cultivate meaningful networks with ease and understand the value of creating lasting impressions through authentic human connection. You thrive in fast-paced, high-expectation environments and navigate shifting priorities with composure, precision, and grace.
Hospitality is not simply a skillset for you ; it is an instinct. You are naturally driven to curate thoughtful, seamless, and highly personalized experiences with sophistication and care.
Possessing an exceptional sensitivity to detail, you notice what others overlook. From communication to execution, you hold yourself to the highest standards of refinement, professionalism, and operational excellence.
Calm under pressure and trusted with discretion, you bring emotional intelligence, polish, and impeccable judgment to every interaction. Your presence is both service-oriented and solution-driven, contributing to a culture defined by elegance, excellence, and elevated employee experience.
You stand apart because you combine precision with warmth, luxury with humanity, and operational rigor with an unwavering commitment to excellence.
As an Human Resources Coordinator, you will support the daily operations of the Human Resources department within an ultra-luxury environment.
This role requires strong organizational skills, discretion, and the ability to thrive in a fast-paced, high-standard environment.
Payroll & HR Operations
- Support payroll preparation (bi-weekly)
- Ensure accuracy and integrity of employee data impacting compensation
- Process and track all payroll-related changes (hires, terminations, transfers, bonuses, status updates)
Human Resources Administration
- Oversee the full employee lifecycle (onboarding, mobility, offboarding)
- Prepare and issue employment offer letters, and HR documentation
- Maintain employee files with precision and confidentiality
- Ensure compliance with employment regulations and internal procedures
Recruitment & Onboarding
- Coordinate job postings
- Support candidate sourcing, screening, and interview coordination
- Conduct reference checks and pre-employment verification processes
- Manage pre-boarding and onboarding journeys with a high-touch experience approach
- Deliver structured and welcoming new hire orientations
Employee Experience & Culture
- Support the development and execution of employee engagement initiatives
- Contribute to well-being programs and cultural activations
- Assist in DEI initiatives and internal communication campaigns
- Help build curated local partnerships (well-being, lifestyle, hospitality)
Employee Relations & HR Support
- Serve as a first point of contact for employee inquiries with professionalism and discretion
- Support HR leadership in handling employee relations matters
- Assist in documentation, follow-ups, and case tracking
- Ensure timely, respectful, and consistent employee communication
Internal Communication & Branding
- Design and distribute internal HR communications and newsletters
- Support visual storytelling across internal platforms (screens, flyers, announcements)
- Contribute to the consistency of the employee brand experience
HR Systems & Reporting
- Ensure data integrity within HRIS systems at all times
- Generate and analyze HR reports (headcount, turnover, compliance, etc.)
- Support dashboard creation and Excel-based reporting
- Assist with HR audits and data governance requirements
Not eligible for home office; this position requires full on-site presence.
Personal Attributes :
- Impeccable attention to detail and commitment to operational excellence
- Calm, composed, and highly efficient in high-pressure situations
- Confident public speaking ability and comfortable in formal presentations
- Capable of handling conflict situations with professionalism and emotional intelligence
- High level of discretion, trustworthiness, and professionalism
- Proactive, autonomous, and solution-oriented mindset
- Strong ability to prioritize, delegate tasks, and manage workload based on urgency and complexity
- Naturally personable, sociable, and service-oriented with a strong sense of hospitality and excellence
Qualifications:
- 2+ years of experience in HR operations, recruitment, or a related role within luxury retail and/or hospitality environments
- Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent work experience)
- Strong knowledge of HRIS and ATS systems, with experience in data entry, reporting, and updates (specific platforms a plus)
- Understanding of payroll processes and HR operations
- Advanced proficiency in Microsoft Office Suite
- Strong data accuracy and analytical mindset
- Proficiency with Canva and visual communication tools
- Ability to manage deadlines and deliver high-quality work under pressure in fast-paced, high-demand environments
- Strong written and verbal communication skills
- High level of discretion, professionalism, and ability to handle sensitive and confidential information
- Understanding of compliance regulations and HR best practices
Printemps does not provide work authorization sponsorship for this position. Candidates must have legal authorization to work in the United States at the time of application.
Printemps provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Printemps complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates.
Printemps is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at Careers@printemps.nyc
At Printemps, we work together with elegance, and we welcome all applicants for this position. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment. You’ll experience our unique French and Luxury culture, along with our brilliant Ambassadors who will support and inspire you.
