You bring experience in HR within luxury retail and/or ultra-luxury hospitality environments, where excellence, discretion, and elevated service standards are second nature.

Deeply relationship-driven, you cultivate meaningful networks with ease and understand the value of creating lasting impressions through authentic human connection. You thrive in fast-paced, high-expectation environments and navigate shifting priorities with composure, precision, and grace.

Hospitality is not simply a skillset for you; it is an instinct. You are naturally driven to curate thoughtful, seamless, and highly personalized experiences with sophistication and care.

Possessing an exceptional sensitivity to detail, you notice what others overlook. From communication to execution, you hold yourself to the highest standards of refinement, professionalism, and operational excellence.

Calm under pressure and trusted with discretion, you bring emotional intelligence, polish, and impeccable judgment to every interaction. Your presence is both service-oriented and solution-driven, contributing to a culture defined by elegance, excellence, and elevated employee experience.

You stand apart because you combine precision with warmth, luxury with humanity, and operational rigor with an unwavering commitment to excellence.

As a Human Resources Coordinator, you will support the daily operations of the Human Resources department within an ultra-luxury environment.

This role requires strong organizational skills, discretion, and the ability to thrive in a fast-paced, high-standard environment.

Payroll & HR Operations

Support payroll preparation (bi-weekly)
Ensure accuracy and integrity of employee data impacting compensation
Process and track all payroll-related changes (hires, terminations, transfers, bonuses, status updates)

Human Resources Administration

Oversee the full employee lifecycle (onboarding, mobility, offboarding)
Prepare and issue employment offer letters, and HR documentation
Maintain employee files with precision and confidentiality
Ensure compliance with employment regulations and internal procedures

Recruitment & Onboarding

Coordinate job postings
Support candidate sourcing, screening, and interview coordination
Conduct reference checks and pre-employment verification processes
Manage pre-boarding and onboarding journeys with a high-touch experience approach
Deliver structured and welcoming new hire orientations

Employee Experience & Culture

Support the development and execution of employee engagement initiatives
Contribute to well-being programs and cultural activations
Assist in DEI initiatives and internal communication campaigns
Help build curated local partnerships (well-being, lifestyle, hospitality)

Employee Relations & HR Support

Serve as a first point of contact for employee inquiries with professionalism and discretion
Support HR leadership in handling employee relations matters
Assist in documentation, follow-ups, and case tracking
Ensure timely, respectful, and consistent employee communication

Internal Communication & Branding

Design and distribute internal HR communications and newsletters
Support visual storytelling across internal platforms (screens, flyers, announcements)
Contribute to the consistency of the employee brand experience

HR Systems & Reporting

Ensure data integrity within HRIS systems at all times
Generate and analyze HR reports (headcount, turnover, compliance, etc.)
Support dashboard creation and Excel-based reporting
Assist with HR audits and data governance requirements

Not eligible for home office; this position requires full on-site presence.

Personal Attributes :

Impeccable attention to detail and commitment to operational excellence
Calm, composed, and highly efficient in high-pressure situations
Confident public speaking ability and comfortable in formal presentations
Capable of handling conflict situations with professionalism and emotional intelligence
High level of discretion, trustworthiness, and professionalism
Proactive, autonomous, and solution-oriented mindset
Strong ability to prioritize, delegate tasks, and manage workload based on urgency and complexity
Naturally personable, sociable, and service-oriented with a strong sense of hospitality and excellence

Qualifications:

A first experience in HR within luxury retail and/or hospitality environments, where excellence, discretion, and elevated service standards are second nature.
A Master’s degree is preferred; however, a Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience) is required.
Spanish language proficiency is a strong advantage.
Strong knowledge of HRIS and ATS systems, with experience in data entry, reporting, and updates (specific platforms a plus)
Understanding of payroll processes and HR operations
Advanced proficiency in Microsoft Office Suite
Strong data accuracy and analytical mindset
Proficiency with Canva and visual communication tools
Ability to manage deadlines and deliver high-quality work under pressure in fast-paced, high-demand environments
Strong written and verbal communication skills
High level of discretion, professionalism, and ability to handle sensitive and confidential information
Understanding of compliance regulations and HR best practices

Printemps sponsors international candidates for this position through the J1 program; however, visa-related costs and administrative fees are borne by the candidate.

Printemps provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Printemps complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates.

Printemps is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at Careers@printemps.nyc

At Printemps, we work together with elegance, and we welcome all applicants for this position. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment. You’ll experience our unique French and Luxury culture, along with our brilliant Ambassadors who will support and inspire you.

Printemps New York

Vacatures

Human Resources Coordinator (J1 Training Program)