About the Role
We are looking for a People Operations Generalist to join our growing North America team. This is an ideal opportunity for an HR professional early in their career who is eager to gain broad exposure across employee lifecycle management, recruiting, onboarding, compliance, employee relations, and retail HR operations.
The People Operations Generalist will play a critical role in supporting our retail stores, corporate team, and leadership by ensuring a positive employee experience while helping build and scale HR processes as the business continues to grow
.
Key Responsibiliti
esRecruitment & Talent Acquisiti
- onCoordinate full-cycle recruiting for retail and corporate position
- s.Schedule interviews and manage candidate communication
- s.Post and maintain job advertisements across multiple platform
- s.Conduct initial candidate screenings and reference check
- s.Support hiring managers throughout the recruitment proces
- s.Maintain candidate tracking and recruitment reportin
g.Onboarding & Employee Experien
- ceFacilitate new hire onboarding and orientatio
- n.Coordinate new hire paperwork, background checks, and system acces
- s.Ensure all employee records are complete and complian
- t.Support employee engagement initiatives and company culture program
- s.Serve as a first point of contact for employee questions and request
s.HR Operations & Administrati
- onMaintain employee files and HRIS record
- s.Support payroll processing and employee data change
- s.Assist with benefits administration and employee enrollment
- s.Track leave requests, accommodations, and other employee program
- s.Prepare HR reports, audits, and compliance documentatio
- n.Manage employment verifications and employee letter
s.Retail HR Suppo
- rtPartner with store managers on staffing, scheduling, attendance, and performance concern
- s.Assist with corrective actions, investigations, and employee relations matter
- s.Support compliance with federal, state, and local employment law
- s.Monitor staffing levels and support workforce planning initiative
- s.Assist with seasonal hiring efforts and store opening
s.Compliance & Process Improveme
- ntEnsure compliance with company policies and employment regulation
- s.Assist in updating HR policies, procedures, and employee communication
- s.Support training initiatives and manager development program
- s.Identify opportunities to improve HR processes and employee experienc
e.
Qualificati
- ons1–3 years of Human Resources experience preferr
- ed.Bachelor's degree in Human Resources, Business Administration, or related field preferr
- ed.Experience supporting hourly retail employees is a pl
- us.Strong organizational skills with exceptional attention to deta
- il.Ability to manage multiple priorities in a fast-paced environme
- nt.Excellent communication and interpersonal skil
- ls.Proficiency with Microsoft Office and HRIS syste
- ms.Knowledge of employment law and HR best practices preferr
ed.
What Success Looks
- LikeBuilds strong relationships with store and corporate te
- ams.Delivers an exceptional onboarding experience for new hi
- res.Maintains accurate employee records and HR proces
- ses.Helps reduce time-to-fill open positi
- ons.Provides responsive and professional support to employees and manag
- ers.Contributes to a positive, compliant, and engaging workplace cul
ture