JOB SUMMARY:
The HR Administrator plays a key role in delivering accurate, timely, and service-oriented support across core HR administrative functions. This role ensures smooth day‑to‑day operations by executing detailed administrative tasks, supporting payroll entries, supporting onboarding and benefits, coordinating training efforts, and assisting in employee engagement initiatives. The HR Administrator actively monitors the HR ticketing system, providing prompt, helpful responses to employees and leaders and serving as a reliable resource for general HR inquiries.
A critical part of this role includes learning and using the HRIS platform to its’ full capabilities including entering, updating, and maintaining employee data to ensure accuracy, consistency, and data integrity across all HR records.
The ideal candidate is a proactive self‑starter who thrives in a fast‑paced environment, delivers work with exceptional attention to detail and speed, and consistently shows up as a collaborative, supportive team player. This person is people‑focused, eager to learn, and committed to creating a positive, seamless, and responsive experience for team members, leaders, and new hires across the organization.
KEY PERFORMANCE INDICATORS:
- Onboarding timeliness – Support onboarding team and process to achieve average number of days to onboard a new employee from submission of a Personnel Action Form (PAF) from a Hiring Manager to completion of drug/background screen to less than 12 days.
- HR Ticket Response Time: Respond to all new HR tickets within 24 business hours on average.
- Ticket Resolution Time: Resolve or appropriately escalate HR tickets within 3 business days on average.
KEY RESPONSIBILITIES & DUTIES:
- Provide highly accurate and detail‑oriented support in maintaining employee records, processing updates, and completing routine data audits within the HRIS.
- Assist with onboarding and offboarding by preparing documentation, coordinating workflows, and ensuring a smooth, timely, and supportive experience for new hires and departing employees.
- Prepare and process employee status changes, generate offer letters, coordinate background checks, and partner closely with recruiters to support fast‑paced hiring needs.
- Deliver responsive, service‑oriented support by managing the HR inbox, answering employee questions, and routing inquiries to the appropriate HR team members.
- Assist with generating recurring HR reports and responding to data requests across the organization with accuracy and efficiency.
- Support benefits, training, compliance, and performance management activities by coordinating schedules, tracking completion, and handling various administrative tasks that keep programs running smoothly.
- Contribute to payroll processing by gathering timesheets, entering data quickly and accurately, and assisting in resolving discrepancies.
- Maintain and update the company‑wide organizational chart and HR information on the intranet to ensure employees always have access to current, reliable data.
- Prepare, format, update, and track employee résumés for external client submissions, ensuring consistency with company standards and attention to detail.
- Assist with general administrative duties, employee engagement activities, special projects, and HR‑related events to support a positive and collaborative employee experience.
- Support office operations by helping with tasks such as mail distribution, business card requests, meeting preparation, and assembling onboarding welcome materials.
- Maintain organized, confidential HR files and assist with drafting, preparing, and tracking HR correspondence.
- Collaborate closely with HR team members and cross‑functional partners to ensure smooth HR operations and a supportive, team‑oriented workplace.
- Demonstrate agility and a willingness to grow by taking on increasingly complex tasks as knowledge and experience expand.
QUALIFICATIONS:
- 1-3 years’ experience in HR administration and payroll.
- Associate or bachelor’s degree in human resources, business administration, management, or communication preferred.
- Knowledge of basic HR functions such as onboarding, benefits, and employee records.
- Adaptability to support varying needs and changing priorities.
- Excellent communication and interpersonal skills.
- Strong organization and time management skills.
- Demonstrated ability to support multiple priorities in a fast-paced environment.
- Willingness to learn and develop skills as you grow into the role.
- Proficiency with various computer programs including Microsoft Office 365 (Teams, Word, Excel, Outlook, PowerPoint).
- Experience using and/or interest in exploring how AI tools can enhance HR efforts. Familiarity with Energy industry a plus
KEY COMPETENCIES:
- Attention to detail and accuracy.
- Ability to handle confidential information with discretion.
- Able to manage multiple priorities and stay organized in a fast‑paced environment.
- Proactive problem‑solver with a solutions‑focused mindset.
- Proven ability to be successful working in a remote environment.
WORKING CONDITIONS:
- Location: DFW Area – This is a hybrid role with 2 days in office / 3 days from home. Days are flexible.
- Must have a stable internet connection and a dedicated home office workspace.
- Full-time position, typically Monday to Friday, 8:00 AM to 5:00 PM, however occasionally may involve work outside standard business hours to meet operational deadlines.
- Prolonged periods sitting at a desk and working on a computer.
- Occasionally lifting office supplies, documents, or equipment (up to 50 lbs).
- Minimal travel for team events and an occasional conference or workshop.
DISCLAIMERS:
This job description is intended to convey information essential to understanding the scope of the position and general nature of the work performed. It is not exhaustive and should not be construed as an all-inclusive list of job duties, responsibilities, or requirements. Management reserves the right to modify, add, or remove duties as necessary to meet business needs.
The company is an equal opportunity employer and complies with all applicable federal, state, and local laws regarding nondiscrimination. Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, disability, or any other status protected by applicable law.
This job description is not a contract of employment, implied or otherwise. Employment with the company is at-will, meaning the employee or the company may terminate the employment relationship at any time, with or without cause, and with or without notice.
