About the Company
This high-growth, Series B B2B SaaS company is redefining how revenue teams operate through a first-of-its-kind, generative AI-powered platform. By unifying workflows across sales, enablement, and customer engagement, the platform helps enterprise organizations accelerate deal cycles, improve personalization, and unlock actionable insights across their go-to-market stack.
About the Role
This is a unique opportunity to join as the first People Operations hire, owning and building the HR function from the ground up during a period of rapid growth.
You will partner directly with the CEO and leadership team to design and operationalize scalable people programs, systems, and processes. This role is ideal for someone who thrives in ambiguity, enjoys building from zero to one, and wants to have a direct impact on company culture, employee experience, and organizational effectiveness.
What You’ll Do:
Build & Scale People Operations
- Establish and manage core HR infrastructure, policies, and systems
- Own employee lifecycle processes (onboarding, performance, engagement, offboarding)
- Develop scalable frameworks to support growth from ~30 to ~100 employees
Employee Experience & Culture
- Shape and reinforce company culture during a high-growth phase
- Act as a trusted resource for employee relations and coaching
- Lead engagement initiatives and feedback loops
Performance & Talent Management
- Implement performance management processes and career development frameworks
- Partner with leadership on organizational design and workforce planning
Total Rewards & Compliance
- Oversee payroll, benefits administration, and ongoing enhancements (including upcoming healthcare revamp)
- Ensure compliance with employment laws and best practices (multi-state exposure is a plus)
Recruiting Support (as needed)
- Collaborate with external recruiting partners and internal stakeholders
- Provide coordination and operational support to hiring processes
What They're Looking For:
- 5+ years of experience in HR / People Operations (startup experience strongly preferred)
- Proven ability to build or scale HR functions, processes, or programs
- Highly proactive, resourceful, and comfortable operating in ambiguity
- Strong interpersonal and communication skills with a hands-on approach
- Experience across multiple HR disciplines (generalist background)
- Recruiting exposure is a plus, but not required
If you’re excited about building something from the ground up and shaping the employee experience at a fast-growing AI company, this is a rare opportunity to make a lasting impact.
