E-Commerce Operations Coordinator | Amsterdam Fashion Brand
Location: Amsterdam (Hybrid - strong preference for office presence)
Language: Dutch (BIG PLUS) & English
Salary: 3500 euro gross per month (38 hours per week)
Start Date: April 2025 (overlap for knowledge transfer essential)
The Opportunity
An internationally recognized Amsterdam-based fashion brand with strong cultural roots is seeking a detail-oriented operations professional to serve as the operational backbone of their e-commerce business. This role sits at the intersection of product, logistics, content, and technology, ensuring seamless daily execution while the E-Commerce Manager focuses on strategy.
As the go-to person for product data, inventory coordination, and cross-functional alignment, you'll ensure that every product launch, campaign, and operational process runs smoothly across digital platforms. You'll work in a small, tight-knit team where your impact is immediately visible and your ability to anticipate needs is valued over waiting for instructions.
About the Brand
This fashion brand unites a global community through creativity, design, and cultural storytelling. With roots in urban culture, street fashion, and music, the brand has cultivated a passionate following of creatives who value authenticity and inclusivity. This isn't corporate fashion—it's a cultural movement translated into commerce.
The brand operates with cultural relevance at its core, moving fluidly between creative expression and commercial execution. With an established international presence and ambitious growth plans, the company maintains the energy of a scale-up while building on years of market credibility.
Your Impact (Key Responsibilities)
Product & Data Management (40%)
- Manage product information, pricing, and availability across Shopify and other platforms
- Coordinate setup and launch of new collections and product updates
- Ensure all product content—descriptions, imagery, specifications—is accurate and current
- Conduct regular quality checks and identify webshop optimization opportunities
- Maintain product data integrity across multiple channels (web, wholesale, potential marketplaces)
Inventory & Order Coordination (30%)
- Serve as primary liaison with warehouse and logistics for stock updates and order fulfillment
- Monitor inventory levels and proactively communicate changes across departments
- Coordinate between e-commerce operations and external fulfillment partners
- Act as backup support for logistics during colleague absences
- Troubleshoot discrepancies between systems and physical inventory
Content & Campaign Alignment (20%)
- Collaborate with marketing and creative teams to align online content with campaigns
- Brief asset requirements for product launches, newsletters, and digital activations
- Coordinate timelines between social media, campaigns, and e-commerce launches
- Keep internal teams informed about promotions, product changes, and platform updates
- Translate campaign concepts into executable webshop actions
Systems & Technical Coordination (10%)
- Serve as first point of contact for ERP system issues
- Coordinate bug fixes and system updates with development team
- Support implementation of new features or platform improvements
- Maintain data integrity between e-commerce platform, ERP, and supporting tools
What You Bring
Profile:
- Hands-on executor who anticipates needs rather than waiting for direction
- Detail-oriented professional who maintains precision under pressure
- Proactive communicator who updates stakeholders before they need to ask
- Hybrid thinker who understands both creative intent and operational reality
- Team player comfortable working across diverse, informal environments
- Culturally curious individual with genuine affinity for fashion and urban culture
Background:
- 2-4 years in e-commerce operations, product management, or related roles (not entry-level)
- Experience in fashion, streetwear, lifestyle, or comparable retail segments
- Demonstrated proficiency with Shopify or similar e-commerce platforms
- Working knowledge of ERP systems and inventory management
- Familiarity with task management tools (Notion, Slack, Asana, Monday, Trello)
- Comfortable managing multiple priorities in fast-paced, deadline-driven environments
- Fluent in English (written and spoken); Dutch proficiency is a strong advantage
Cultural Fit (Essential):
This brand's culture is integral to its commercial success. This isn't just about executing operations—it's about understanding the context in which those operations happen.
You'll thrive here if you:
- Feel at home in fashion, streetwear, or urban culture environments
- Understand multicultural contexts and youth-driven movements naturally
- Move comfortably between creative and operational conversations
- Value cultural authenticity alongside commercial execution
- Engage with fashion, music, or related communities in your personal life
You won't fit if you:
- Approach fashion purely as a commercial category without cultural connection
- Prefer formal corporate structures over dynamic, informal collaboration
- Seek predictable 9-to-5 rhythms over responsive, campaign-driven workflows
- View this role as "just operations" rather than cultural commerce
What the Brand Offers
- Compensation: €3,500 gross monthly (excluding 8% holiday allowance) = €45,360 annual package
- Contract: 38 hours per week
- Work Environment: Hybrid setup with Amsterdam city center office as home base; high preference for regular office presence to support cross-functional collaboration
- Team Culture: Small, diverse team with flat hierarchy and direct communication
- Growth Trajectory: Opportunity to expand into marketplace strategy, autonomous project leadership, and greater strategic involvement as operations mature
- Impact Visibility: Work where your contributions directly influence global product launches and brand experiences
- Brand Context: Established international fashion brand with strong cultural positioning and loyal community
For Consideration
Submit your profile highlighting relevant e-commerce operations experience, particularly in fashion or lifestyle brands. Please include brief context on your connection to fashion, streetwear, or urban culture—this isn't a formality; it's genuinely important to how this team works.
Qualified candidates will be contacted for a confidential conversation about the brand, the role, and whether this opportunity aligns with your goals. Full company details will be shared with shortlisted candidates.
To Apply:
Please submit your CV and a brief motivation. All applications will be handled confidentially.
