POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture.
As of the end of 2025, POP MART operates over 630 physical stores and more than 2,637Robo Shops across 20+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
Opportunity Overview:
We are looking for a Talent Acquisition Manager to lead and elevate our end-to-end recruitment function, with a strategic focus on meeting the talent needs of the Americas market. The ideal candidate will bring 7-10 years of progressive HR experience, deep expertise in talent acquisition best practices, and a proven track record in team management. This role will be pivotal in developing and executing comprehensive recruitment strategies, leading a high-performing team of recruiters, and fostering a strong employer brand. By collaborating closely with hiring managers， HRBPs and cross-functional stakeholders, you will align recruitment initiatives with business objectives, drive continuous improvement in recruitment processes and tools, and ensure a exceptional candidate experience. Join our rapidly expanding global retail organization to play a key role in building our talent pipeline and supporting sustainable business growth.
Position Location: Culver City, CA office.
We follow an office policy with an expectation of five days per week working onsite. Being together in person helps us collaborate, stay connected, and build a strong team culture. At POP MART, we foster a high-trust environment and trust our employees to make decisions that support both the team and the business.
What You Will Achieve
- Develop and execute comprehensive recruitment strategies, with a priority on fulfilling hiring needs for the Americas market, including defining talent acquisition roadmaps, sourcing channels, and hiring timelines
- Lead, mentor, and manage a team of recruiters, providing guidance on recruitment best practices, performance coaching, and professional development to drive team efficiency and effectiveness.
- Drive continuous improvement in recruitment processes and tools, including implementing data-driven recruitment metrics, optimizing applicant tracking systems and enhancing the candidate experience.
- Oversee end-to-end recruitment processes for key roles, including job requisition approval, candidate sourcing, screening, interviewing, offer negotiation, and onboarding coordination.
- Collaborate closely with hiring managers to understand their talent needs, align recruitment strategies with business objectives, and provide regular updates on hiring progress.
- Manage recruitment budgets effectively, monitoring expenses and identifying opportunities to optimize costs without compromising on talent quality.
- Foster a positive employer brand, both internally and externally, through participation in industry events, employer branding campaigns, and engagement with potential candidates.
- Stay updated on industry trends, recruitment innovations, and competitive talent landscapes in target markets to adjust strategies proactively.
What You Will Need
- Bachelor’s degree or above in Human Resources, Business Management or a related field.
- 7-10 years of progressive HR experience, with demonstrated experience in talent acquisition and team management.
- Proven experience in managing recruitment processes, preferably with exposure to retail industry.
- Deep understanding of end-to-end recruitment best practices, including candidate sourcing, screening, interviewing techniques, offer negotiation, and onboarding.
- Proficiency in using recruitment tools and data-driven decision-making.
- Strong leadership and team management skills, with the ability to mentor, motivate, and develop a high-performing recruitment team.
- Excellent cross-functional communication, interpersonal, and stakeholder management skills—able to collaborate effectively with hiring managers, headquarters, other departments, and candidates at all levels.
- Demonstrated ability to manage multiple priorities in a fast-paced environment, meet tight deadlines, and adapt to changing business needs.
What We Offer
- Market-competitive compensation packages including: 401k, health insurance, PTO, paid sick leave, and family leave.
- Monthly appreciation gifts featuring the latest POP MART collectibles.
- Career growth through cross-functional exposure, professional development, and international HR learning opportunities.
- A vibrant and collaborative culture in a rapidly expanding global retail organization.
*The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Physical Requirements
- Must be able to remain in a stationary position (e.g., seated or at a desk) for extended periods while operating a computer or other office equipment
- Must be able to occasionally lift or move items weighing up to 25 pounds
What We Offer
- Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc.
- Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge
For Los Angeles or San Francisco applicants: POP MART is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.
Equal Employment Opportunity
POP MART is committed to providing a safe, inclusive, and respectful work environment. POP MART provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.
Reasonable Accommodation
Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing na.hrsupport@popmart.com
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may vary for different regions of the U.S.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
This position may be eligible to participate in a company incentive program.
