The Executive Assistant to the Chief Human Resources Officer (CHRO) of Cartier North America provides high-level, strategic administrative and operational support, acting as a trusted partner to the CHRO. This role requires seamless interaction with senior executives and key stakeholders across all organizational functions, requiring exceptional communication, proactive planning, professionalism, confidentiality, and absolute discretion.
Key Responsibilities
Strategic Support & Operations:
- Anticipating Needs: Ability to proactively identify & solve potential pressure points to CHRO schedule while minimizing any day-to-day business disruptions
- Strategic Calendar & Schedule Management: Proactively manage and optimize the CHRO's calendar, anticipating and resolving conflicts and ensuring efficient time utilization to also give CHRO flexibility as needed
- Executive Support & Logistics: Independently manage administrative tasks including coordinating meeting logistics, preparing detailed expense reports and professionally welcoming visitors
- Travel Management: Lead the strategic planning and execution of all domestic and international travel arrangements for the CHRO, including detailed itineraries, bookings, and logistical support
- Process Optimization: Identify opportunities to enhance operational efficiency and responsiveness, implementing streamlined processes for administrative workflows for the CHRO and HR teams
- Content Development Support & Analysis: Create, organize, analyze, and refine presentations (PowerPoint), spreadsheets (Excel), and professional documents (Word) for team & executive-level review and distribution
- Project Management: Independently plan, execute, and oversee ad-hoc Human Resources projects, ensuring timely completion and alignment with CHRO priorities
- Managing Team requests: Ability to prioritize team request and identify solutions that are aligned to CHRO’s needs
- Event Coordination: Collaborate closely with the Internal Communications team on the dissemination of internal communications. Support the organization and execution of company-wide or HR team events, as well as local events, dinners, and engagements for visiting executives and stakeholders
- Team Engagement: Support coordination of team engagement activities to include birthdays, anniversaries or other recognition moments as needed
Communication & Partnership
- Handles sensitive information with the utmost confidentiality and integrity, consistently demonstrating Maison values
- Stakeholder Engagement: Cultivate and maintain relationships with the HR community across Cartier and Richemont
- Maintains a collaborative & strategic partnership with executive assistants, senior leaders, and global colleagues
- Discreet & Professional Communication: Serve as a primary point of contact, exercising exceptional judgment, discretion, and professionalism in all internal and external communications
- Trusted Partnership: Act as a trusted advisor and partner to the CHRO, anticipating needs and proactively offering solutions
Qualifications
- Experience: Minimum of 8 years of progressive experience in an executive support role, preferably supporting a C-suite executive within a fast-paced, global organization. Experience within the retail or Human Resources sector is a significant advantage
- Strategic Acumen & Proactivity: Demonstrated ability to anticipate needs, proactively identify solutions, and manage complex situations with a strategic mindset and exceptional attention to detail
- Communication & Interpersonal Skills: Exceptional verbal and written communication skills, with the ability to interact confidently and effectively with diverse stakeholders
- Organizational & Process Excellence: Exceptional organizational, prioritization, and multi-tasking abilities, with a proven track record of developing and implementing efficient systems and procedures to optimize workflow
- Discretion & Professionalism: Unwavering commitment to confidentiality, integrity, and professionalism, consistently upholding the highest ethical standards
- Technical Proficiency: Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams) and other relevant communication tools
We Offer
We care about your health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.
Expected Salary Range: $115,000-145,000
At Richemont, We Craft the Future!
