Salary: $55,000 annually (performance-based bonus available)
Employment Type: Full-Time W-2
This is an in-office role working out of our South End, Charlotte, NC headquarters.
About Us: Community Concierge Services (CCS) is a nationwide provider of doorstep waste and recycling collection for apartment communities. Each night, our dedicated team of over 600 employees services more than 160,000 apartment units across the country. As a rapidly growing company, we offer our team members immense opportunities for advancement. Come work with a founder led, quickly growing enterprise with opportunities to advance!
Human Resources Specialist Role:The Human Resource Specialist plays a critical role in scaling hiring and onboarding processes, ensuring consistency, compliance, and a positive employee experience for new hires across diverse locations. The role requires strong organization, attention to detail, and the ability to manage high‑volume onboarding and administrative workflows.
Job Requirements and Preferred Experience
- Assist in implementing scalable HR systems and processes that support our business through high periods of growth.
- Comfortable working in a fast-paced, high-growth environment.
- Experience in HR over a blue-collar service, logistics, waste management and collection, construction, or similar operational environment is a plus.
- Training will occur in Charlotte at our corporate headquarters.
Additional Job Responsibilities
- Coordinate and manage the end‑to‑end onboarding process for new hires
- Ensure completion of pre‑employment requirements including all documentation, background checks, and work authorizations
- Prepare and process new hire paperwork and system access (ADP, offer letters, NDAs, etc.)
- Assisting in recruiting/job postings and filtering applicants
- I9 management and collection of required documentation for all new hires
- Running background checks and motor vehicle records on new hires and monitoring to ensure compliance
- Partner with operations and field leaders to ensure new hires are job‑ready
- Conduct onboarding sessions or orientations as needed, virtual or in person
- Maintain accurate employee records in HR systems
- Assist with employee benefits enrollment, changes, and general inquiries
- Respond to employee questions related to onboarding, benefits, and HR policies
- Support compliance with federal, state, and local employment requirements
- Assist with audits, reporting, and HR documentation
- Support Strategic People & Talent projects and administrative tasks as assigned
Required Qualifications:
- Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent practical experience
- Highly organized with strong administrative and time‑management skills
- Clear, professional written and verbal communication skills
- Strong attention to detail and accuracy
- Proven ability to handle confidential and sensitive information
- Ability to thrive in a fast‑paced, multi‑location environment
- Proficient in Microsoft Office and/or Google Workspace, Slack, etc.
Preferred Qualifications:
- Minimum 2 years of experience in Human Resources, onboarding, or recruiting coordination
- Familiarity with HRIS or ATS platforms
- Interest in HR operations and employee experience
We Hire, Operate, and Promote Based On Our Core Values:
- Lead from the front
- All-In
- Extreme Ownership
- Mutual Respect
- Building Relationships
