Salary: $55,000 annually (performance-based bonus available)

Employment Type: Full-Time W-2

This is an in-office role working out of our South End, Charlotte, NC headquarters.

About Us: Community Concierge Services (CCS) is a nationwide provider of doorstep waste and recycling collection for apartment communities. Each night, our dedicated team of over 600 employees services more than 160,000 apartment units across the country. As a rapidly growing company, we offer our team members immense opportunities for advancement. Come work with a founder led, quickly growing enterprise with opportunities to advance!

Human Resources Specialist Role:

The Human Resource Specialist plays a critical role in scaling hiring and onboarding processes, ensuring consistency, compliance, and a positive employee experience for new hires across diverse locations. The role requires strong organization, attention to detail, and the ability to manage high‑volume onboarding and administrative workflows.

Job Requirements and Preferred Experience

Assist in implementing scalable HR systems and processes that support our business through high periods of growth.
Comfortable working in a fast-paced, high-growth environment.
Experience in HR over a blue-collar service, logistics, waste management and collection, construction, or similar operational environment is a plus.
Training will occur in Charlotte at our corporate headquarters.

Additional Job Responsibilities

Coordinate and manage the end‑to‑end onboarding process for new hires
Ensure completion of pre‑employment requirements including all documentation, background checks, and work authorizations
Prepare and process new hire paperwork and system access (ADP, offer letters, NDAs, etc.)
Assisting in recruiting/job postings and filtering applicants
I9 management and collection of required documentation for all new hires
Running background checks and motor vehicle records on new hires and monitoring to ensure compliance
Partner with operations and field leaders to ensure new hires are job‑ready
Conduct onboarding sessions or orientations as needed, virtual or in person
Maintain accurate employee records in HR systems
Assist with employee benefits enrollment, changes, and general inquiries
Respond to employee questions related to onboarding, benefits, and HR policies
Support compliance with federal, state, and local employment requirements
Assist with audits, reporting, and HR documentation
Support Strategic People & Talent projects and administrative tasks as assigned

Required Qualifications:

Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent practical experience
Highly organized with strong administrative and time‑management skills
Clear, professional written and verbal communication skills
Strong attention to detail and accuracy
Proven ability to handle confidential and sensitive information
Ability to thrive in a fast‑paced, multi‑location environment
Proficient in Microsoft Office and/or Google Workspace, Slack, etc.

Preferred Qualifications:

Minimum 2 years of experience in Human Resources, onboarding, or recruiting coordination
Familiarity with HRIS or ATS platforms
Interest in HR operations and employee experience

We Hire, Operate, and Promote Based On Our Core Values:

Lead from the front
All-In
Extreme Ownership
Mutual Respect
Building Relationships

Community Concierge Services

Vacatures

Human Resources Specialist