Job Title: Information Security Engineer
Duration: 12 months, with potential to extend and/or convert
Location: Chandler, AZ / New York, NY / Dallas, TX / San Francisco, CA / Charlotte, NC / Raleigh, NC / Minneapolis, MN / Columbus, OH - Hybrid Role (3 days onsite every week)
Interview: First Round will be onsite in any of the listed locations. If required, a second or third round.
Overview:
We are seeking an Information Security Engineer to support enterprise IAM platforms, including both vendor solutions such as CyberArk and internally developed IAM applications. This role focuses on operational stability, execution of daily service requests, adherence to SLAs, and full lifecycle management of change requests. The engineer will troubleshoot issues, support integrations, perform hygiene/audit tasks, and participate in on‐call rotations for critical IAM services.
Key Responsibilities:
- Provide day‐to‐day operational support for IAM platforms including CyberArk and in‐house IAM applications.
- Perform BAU activities such as account unlocks/unsuspends, onboarding/offboarding, password rotations, health checks, and access lifecycle tasks.
- Analyze, create, validate, implement, and close change requests in alignment with established processes.
- Support requests from IAM integration teams and internal stakeholders.
- Perform operational hygiene tasks including human/non-human account cleanup, permissions reviews, and audit activities.
- Troubleshoot incidents, assist in root-cause analysis, and support platform upgrades, patching, and maintenance.
- Identify and implement automation opportunities using scripting and APIs.
- Participate in on‐call rotations to ensure high availability of IAM services. (Mon to Sun 7am to 7pm - once in every 4-6 weeks)
Required Qualifications:
- 5+ years of experience in Information Security or Identity & Access Management.
- Hands-on experience with CyberArk or similar privileged access platforms.
- Experience supporting IAM operational environments with defined SLAs.
- Ability to manage change requests through full lifecycle (analysis → build → validation → implementation → closure).
- Scripting skills (PowerShell, Python, REST APIs).
- Solid understanding of IAM concepts, access lifecycle processes, and operational security controls.
Preferred Qualifications:
- CyberArk certifications (Defender, Sentry, Client) or equivalent IAM solution experience.
- Experience supporting custom or in-house IAM applications.
- Familiarity with Active Directory, Windows/Linux administration, and cloud (AWS/Azure) IAM integrations.
