People and Culture Business Partner

We're hiring on behalf of a client.

About the Opportunity:

A rapidly growing, multi-unit restaurant brand is seeking a People & Culture Business Partner to support its corporate teams. As the People & Culture (P&C) Business Partner, you will serve as a strategic advisor, consultant, and collaborator to our functional leaders and team members. You will bring a people-first mindset and operational acumen to drive initiatives that strengthen engagement, enhance performance, and align talent strategies with business goals. This role is key in building an inclusive, high-performing environment that empowers our Support Center teams to thrive.

This role offers a hybrid work schedule; 3 days in office & 2 days remote each week in the DMV area.

What You’ll Do:

Act as a trusted advisor and thought partner to leaders, providing guidance on organizational design, team development, and talent planning.
Partner with leaders to align people strategies with business priorities, fostering a culture of accountability, collaboration, and continuous growth.
Provide coaching and support on performance management, feedback practices, and leadership development.
Partner with the Total Rewards, Talent Acquisition, and Learning teams to ensure seamless support and alignment for Support Center teams.
Analyze people data and trends to provide insights and recommendations that improve team engagement, retention, and performance.
Support and guide employee relations matters with fairness, consistency, and a strong understanding of our values and policies.
Lead or support organizational change efforts, including restructures, new team launches, and process improvements.
Champion inclusion, belonging, and equity, ensuring policies and programs reflect these values.
Identify and drive initiatives that enhance team member experience, career development, and manager effectiveness.
Collaborate with functional and department leaders to build workforce plans that anticipate future needs and opportunities.
Ensure compliance with employment laws and internal policies, partnering with Legal when appropriate.
Serve as a liaison between Support Center teams and broader People & Culture functions to ensure alignment and responsiveness.
Lead the rollout of key People initiatives (e.g., engagement surveys, performance cycles, policy updates).

The Qualifications:

Education & Experience

5+ years of progressive HR or People & Culture experience, ideally with time spent in a business partner or generalist capacity.
Experience supporting corporate or support center populations in a high-growth, multi-functional environment.
Strong business acumen and ability to align people strategies with business goals.
Excellent interpersonal, influencing, and coaching skills across all levels of an organization.
Analytical mindset with the ability to interpret data, identify trends, and make actionable recommendations.
Comfort navigating ambiguity and change while driving clarity and consistency.
Deep understanding of HR best practices and employment laws.
Passion for building inclusive, engaging, and values-driven workplaces.
Bachelor’s degree in Human Resources, Business, or related field preferred.

Physical Requirements:

Ability to maintain stationary position to be able to operate a computer and other office equipment
Must be able to identify, analyze and assess details
For certain positions, must be able to occasionally move or transport items up to 50 pounds
Ability to communicate with others and exchange information accurately and effectively
Constantly positions self and move about to support ordinary restaurant or food production support or office operations, as applicable
Ability to work in a constant state of alertness and in a safe manner

What we offer:

Competitive salary, plus bonus and long-term incentives*
PTO, paid parental leave, plus paid opportunities to give back to the community
Health, Dental, Vision, Telemedicine, Pet Insurance plus more!
401k enrollment
Company-paid STD, LTD, Life and AD&D coverage for salaried positions*

*Indicates qualifying eligible positions only

As an equal opportunity employer, we consider applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.

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People and Culture Business Partner

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