POSITION SUMMARY

This position is responsible for supporting our growing IT team and supporting critical technology initiatives while ensuring reliable day-to-day operations. This role will provide essential backup coverage, contribute to IT projects, and help scale the IT infrastructure to support anticipated business growth.

This position is on-site based at our Rozenburg, NL location.

POSITION REPORTS TO:

IT Director

ESSENTIAL DUTIES AND RESPONSIBILITIES

System Administration & Support

• Provide onsite IT support and troubleshooting for end users

• Maintain and monitor IT infrastructure, servers, and network systems

• Perform system installations, configurations, and updates

• Ensure backup coverage during staff absences

• Support new employee onboarding and IT setup

• Manage user accounts and access permissions

Project Implementation and Support

• Assist with different projects IT is involved in.

• Contribute to ITSM system administration

• Participate in disaster recovery planning and testing

• Help develop and maintain company intranet

• Support development of internal tools

• Participate in and work with other departments on Process improvement projects

Documentation & Compliance

• Create and update Work Instructions (WIs) and Standard Operating Procedures (SOPs)

• Ensure IT systems meet cybersecurity and data compliance requirements

• Maintain accurate system documentation and user guides

• Support audit activities and compliance reporting

• Train users on new systems and applications

• Create user documentation and training materials

Preferred Qualifications

• Experience with document management systems

• ITIL certification or similar ITSM credentials

• Experience in regulated industries (pharmaceutical, healthcare, research) and Familiarity with 21 CFR Part 11 and EU GMP Annex 11 regulations

• PowerShell or other scripting languages

• Web development skills (HTML, CSS, basic programming)

• SharePoint development

• Familiarity with cybersecurity best practices and compliance frameworks

• Strong knowledge of Windows Server environments

• experience in IT support and system administration

• Disaster recovery and business continuity planning experience

• Basic knowledge of Computer system validation

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• Associate degree or Technical Certifications in IT / IS with relevant equivalent work experience.

• Experience in a similar role in an international and distributed IT environment.

• Excellent troubleshooting and problem-solving abilities

• Strong written and verbal communication skills

• Ability to create clear technical documentation

• Project management and organizational skills

• Customer service orientation

• Ability to work independently and as part of a team

• English literacy

• General mathematical skills

• Working knowledge of computer networking, server and workstation maintenance, Microsoft networks and other IT related topics.

• Experience working with Windows10 and 11, Office365, PowerShell, Azure, Intune, Active Directory, Group Policies, SQL.

• Attention to detail.

• Ability to lift 25 lbs.

Xerimis vacatures

Information Technology Specialist

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