Job Description

The HR Specialist is responsible for delivering exceptional Team Member support while enhancing the overall employee experience across the full lifecycle—from onboarding through separation. This role plays a key part in driving Team Member engagement, recognition, and communication initiatives within a fast-paced casino and hospitality environment. The HR Specialist ensures efficient coordination of HR operations while promoting a positive, service-oriented culture aligned with organizational values.

Responsibilities

HOW YOU WILL CREATE THE EXTRAORDINARY

Serve as a primary point of contact for Team Members, providing prompt, courteous, and professional HR support.
Lead and enhance Team Member engagement initiatives across the full lifecycle (onboarding, development, retention, and offboarding).
Partner with HR leadership to create and sustain a high-engagement culture within a casino/hospitality environment.
Monitor Team Member feedback and assist in implementing programs that improve engagement and satisfaction.
Coordinate and continuously improve Team Member recognition programs that celebrate performance, milestones, and service excellence.
Partner with leadership to develop innovative recognition strategies aligned with company culture and business goals.
Track participation and effectiveness of recognition programs and provide insights for improvement.
Develop, coordinate, and distribute Team Member communications on a weekly, monthly, and as-needed basis across electronic, social, and print channels.
Ensure messaging is clear, engaging, and aligned with company branding and culture.
Collaborate with departments to promote key initiatives, events, and organizational updates.
Coordinate onboarding and offboarding processes to ensure a seamless and positive experience for Team Members.
Support payroll, leave administration, and HRIS data accuracy.
Assist with new hire orientation and ensure compliance with regulatory and company standards.
Maintain accurate, organized, and confidential personnel records in compliance with company policy and regulatory requirements.
Ensure proper filing, retention, and auditing of personnel and medical files.
Conduct periodic audits to ensure all employee records are complete and compliant.
Run HR reports and provide data to HR leadership for analysis and decision-making.
Maintain HR office organization and filing systems.
Answer telephones, screen visitors, and direct inquiries appropriately in a professional manner.
Assist with HR projects and initiatives, ensuring timely completion and follow-up.
Deliver exceptional customer service to all Team Members and guests at all times.
Collaborate effectively across departments and levels of management.
Promote a positive, professional, and team-oriented work environment.
Maintain knowledge of HR policies, procedures, and applicable federal, state, and gaming regulatory requirements.
Uphold strict confidentiality of sensitive information.
Maintain a professional appearance and positive demeanor.
Perform additional duties as assigned.

Qualifications

WHAT YOU WILL NEED

Strong interpersonal and customer service skills with a Team Member-focused mindset
Excellent written and verbal communication skills
Experience coordinating communications across multiple platforms (email, print, digital)
Ability to manage multiple priorities and projects in a fast-paced environment
Strong organizational skills and attention to detail
Ability to handle confidential information with discretion and professionalism
Proficiency in Microsoft Office and HRIS systems preferred
Ability to work collaboratively across departments and levels of leadership
Creative thinking skills to support engagement and recognition program development
Some college required; degree in Human Resources, Business Administration, or related field preferred
2+ years of administrative experience required
Human Resources experience preferred
Guest service, hospitality, or casino experience preferred
Experience supporting employee engagement, recognition, or communications programs preferred

Additional Requirements

Ability to sit for extended periods and work at a desk.
Ability to bend, crouch, kneel, twist, and lift up to 40 pounds.
Ability to respond to visual and auditory cues.
Strong verbal and written communication skills in English.
Ability to operate office equipment including computers, telephones, copiers, and scanners.
Manual dexterity sufficient for handling paperwork and operating standard office equipment.
Ability to work in a smoking environment.

Vacatures in Biloxi

Specialist Human Resources - Full Time - Harrah's Gulf Coast

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