About the Role
We are looking for a hands-on IDC Technician to perform on-site duties at our Internet Data Center (IDC) in Rotterdam or Amsterdam. The role involves monitoring hardware, troubleshooting issues, executing work orders, and supporting day-to-day operations while following safety and service protocols. The position requires shift work (including night and weekend rotations).
Key Responsibilities
- Perform on-site duties at the IDC according to shift schedule (7×24 / 5×8).
- Respond to incidents and execute work orders, including urgent or temporary tasks.
- Troubleshoot and resolve hardware issues with servers, switches, cables, and other IDC equipment.
- Conduct routine inspections and report potential risks or equipment issues.
- Assist with installation, racking, deployment, maintenance, and minor construction tasks.
- Follow standard operating procedures (SOPs) and document all work accurately.
Qualifications
- Degree: Associate degree (full-time) or equivalent and above
- Major: Computer science or related fields
Work Experience
- Industry experience: More than 3 years
- Years of experience: More than 3 years
- Skills: Data center operations skills, understanding of IT infrastructure, team
management, communication and collaboration
Required Skills
- Hardware troubleshooting and maintenance skills.
- Basic IT knowledge (servers, switches, networking equipment).
- Ability to follow instructions and SOPs accurately.
- Willingness to work shifts, including nights and weekends.
Preferred Skills
- Good communication and teamwork skills.
- Strong self-discipline and reliability.
- Basic English or Dutch/Chinese language skills are a plus.
Location
- Koolhovenlaan 35‑45, 1119 NB Schiphol‑Rijk
Compensation
- Salary and benefits will be discussed during the interview process.
