Our Culture and Impact
Cvent is a leading meetings, events, and hospitality technology provider with more than 5,500+ employees and 30,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.
Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.
AI at Cvent: Leading the Future
Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.
Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.
Cvent has an opportunity for a Learning & Development Specialist for our Corporate Training team who will help design, plan, implement, and evaluate high quality training on Cvent products and services for new hires and existing employees.
This is an exciting opportunity to join a dynamic and experienced Learning & Development team. The ideal candidate will be passionate about helping others develop, excited about technology, and eager to partner with internal stakeholders in the development and delivery of training.
This position will report to the Corporate Training Team Lead or Manager in Client Services. This role will be based in the McLean, VA office.
- Deliver training (including live, instructor-led, eLearning, and hybrid training modalities) to new hires and existing employees on Cvent software products, internal processes and procedures, and soft skills
- Utilize instructional design skills to create and maintain engaging and effective training materials that achieve desired learning objectives
- Conduct front-end analysis to identify instructional goals; performance gaps, and needs assessment
- Leverage approved AI tools to enhance the efficiency, creativity, and impact of learning and development programs, including tasks such as content creation, data analysis, and productivity support, while ensuring responsible and ethical use in alignment with team guidelines.
- Partner with L&D leaders and line of business leaders to assess training needs and design training approach
- Translate needs analysis and functional specifications into an audience-appropriate, clear, and concise course design
- Contribute to the effective development, coordination, and presentation of product training for all employees including role specific training and new hire onboarding
- Contribute to the Learning Management System (LMS) with videos, courses, and other training tools, and participate in management of team content in the LMS.
- Evaluate the effectiveness of training programs and provide feedback to management and leadership
- Travel up to 15% to facilitate and support L&D programs across the organization, including support for Client Training, as needed.
- 2+ years of solid experience leading training programs (including live in-person, virtual, hybrid, and eLearning) or 2 years of experience with Cvent’s products
- Excellent interpersonal, presentation, and verbal and written communication skills
- Instructional Design, Information Technology, or equivalent education and experience
- Experience in designing and developing instructor-led and eLearning training programs preferred
- Ability to quickly learn and implement new and complex ideas, relay those concepts to others, and apply appropriately
- Strong organizational, planning, project management, and problem resolution skills
- Ability to act independently as well as collaborate with colleagues to achieve needed results
- Ability to remain agile in a fast-paced, constantly changing environment
- Ability to travel up to 15% (Domestic) is preferred.
- Bachelor's degree is highly desired
Physical Demands
We are not able to offer sponsorship for this position.
