Job Description – AV Support Engineer / Onsite AV Technician

📍 Location: Amsterdam, Netherlands

Duration: 1Month Contract

Key Responsibilities:

Manage and support meeting room technologies, including Cisco Video Conferencing Systems.
Install, configure, maintain, and troubleshoot Audio-Visual (AV) equipment and meeting room solutions.
Support AV infrastructure including:
Projectors
Display Screens
Video Switchers
Crestron Control Systems
Microphones
Audio Mixers
DSP Processors
Amplifiers
Speakers
Video Monitors
Perform preventive maintenance and troubleshooting of AV hardware and software.
Diagnose and resolve AV-related issues to ensure uninterrupted operation of meeting rooms and conference facilities.
Provide end-to-end support for executive meetings, town halls, conferences, and special events.
Ensure all AV systems operate at optimal performance and proactively identify potential issues before events.
Deliver excellent customer service and maintain professional relationships with end users and stakeholders.
Conduct regular health checks and preventive maintenance for meeting rooms and AV equipment.
Coordinate and support RMA (Return Material Authorization) processes for faulty AV devices.
Maintain documentation, asset records, and service reports related to AV infrastructure.
Work closely with IT and Facilities teams to support integrated meeting room technologies.

Preferred Skills:

Cisco Video Conferencing Systems
Audio-Visual (AV) Troubleshooting
Crestron Control Systems
Meeting Room Technology Support
Audio Mixers, DSPs, Amplifiers & Speakers
Projector & Display Technologies
AV Event Support & Coordination
Hardware Diagnostics & Maintenance
Customer Service & User Support
Incident Management & Problem Resolution

Preferred Profile:

Experience in AV Support, AV Engineering, or Meeting Room Technology Support.
Strong troubleshooting and problem-solving skills.
Experience supporting executive meetings, boardrooms, and large-scale events.
Good communication and customer-facing skills.
Ability to work independently and provide onsite support when required.

Role Overview:

This position requires an experienced AV Support Engineer / Onsite AV Technician to manage, maintain, troubleshoot, and support Audio-Visual systems, video conferencing solutions, and meeting room technologies while ensuring a seamless user experience for business meetings and events at the client site in Amsterdam, Netherlands.

TECEZE

Vacatures

Information Technology Support Specialist