Must-Have

Windows 10/11
macOS
Active Directory
Microsoft Endpoint Manager (Intune)
Remote Desktop Tools (TeamViewer, AnyDesk, RDP)
ServiceNow or Jira Service Management
Ticketing Systems
Microsoft 365 Admin Center

Language Requirement

Dutch (Fluent & Native) – Mandatory

Key Skills Required

Active Directory (AD)
ServiceNow
Ticketing Tools
Desktop Support & End User Support
Basic & Advanced Troubleshooting
IT Asset Management
Understanding of SLA Management
Basic Networking Concepts
Routers & Switches
Cable Patching

Responsibilities

Provide EUC and Desktop Support to end users
Handle incidents and service requests through ticketing tools
Troubleshoot hardware, software, and network-related issues
Manage IT assets and maintain inventory records
Ensure SLA compliance and timely ticket resolution
Support onsite IT infrastructure activities

Important Note

Client is looking for a Native Dutch-speaking candidate based in the Netherlands

Skills: basic networking concepts,cable patching,desktop support & end user support,it asset management,routers & switches

Oikotechno Japan Co., Ltd

Vacatures

EUC Support / Desktop Support Engineer Netherlands