British Airways is one of the world's leading global premium airlines serving almost 40 million customers a year, travelling to over 180 destinations in more than 70 different countries worldwide.

Currently, British Airways has an exciting opportunity open for a HR GENERALIST. This position will be based at NEW YORK, Manhattan (Hybrid based position).

The base salary range for this position is $98,627 - $120,544 per year, depending on experience, skills, qualifications, and location. This range represents our good faith estimate of the compensation for this role at the time of posting.

As an HR Generalist, you’ll be a trusted first‑line People expert—providing accurate HR guidance, managing data and systems, and ensuring colleagues receive timely, high‑quality support. You’ll work across a broad range of HR activities, from process optimisation and compliance reporting to benefits administration and HR systems management. Experience supporting Union environment in multi-states desirable (New York and California experience)

You Will Play a Key Role In

Providing consistent, high‑quality HR support on policies, processes and systems
Advising and guiding managers and colleagues, ensuring queries are resolved at first contact whenever possible
Managing HR systems and digital records, including ADP, to keep colleague lifecycle data accurate and compliant
Preparing compliance reports and supporting legislative, regulatory and CBA‑related obligations
Monitoring vendor interfaces and escalating issues where needed
Supporting daily queries related to Payroll, Benefits and Retirees
Acting as a key contact for benefits administration, including Workers’ Compensation, 401k, Pension, Leaves and Life Insurance
Maintaining union‑related records including seniority lists, job bids and pay calendars
Assisting with immigration and international assignment processes
Contributing to continuous improvement and process‑enhancement initiatives

What You’ll Bring

We’re looking for a credible HR professional who brings strong judgement, meticulous attention to detail and the confidence to handle sensitive situations with integrity.

You’ll be naturally curious, proactive and solutions‑focused, with the ability to collaborate effectively and stay highly organised in a fast‑moving environment. Your pragmatic, context‑aware decision‑making will help you navigate challenges with ease, while your excellent written and verbal communication skills ensure you deliver an outstanding service to colleagues and stakeholders at every touchpoint.

Experience & Expertise

Solid understanding of HR policies, procedures, and compliance requirements
Experience working with HRIS platforms, ideally ADP
Knowledge of employment law, data protection and confidentiality requirements
Experience managing benefits programmes
Strong reporting, data analysis and HR administration skills

Why British Airways?

At BA, you’ll be part of a People team where your work truly matters. You’ll collaborate with HR Business Partners, Centres of Expertise, International HR and cross‑functional teams to deliver impactful HR support across North America. You’ll be encouraged to grow, develop, and contribute to initiatives that shape the colleague experience.

Some international travel to the United Kingdom will be expected as part of the role and your development

**You must have employment authorisation to work in the United States**

We are an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

Any queries please contact recruitment@jobs.ba.com

British Airways vacatures

HR Generalist -Americas

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