About OptiGrid:

OptiGrid is an energy technology company accelerating fleet electrification with battery-integrated DC fast charging solutions. Our modular solution combines charging, energy storage, and grid management to eliminate costly infrastructure upgrades and cut deployment timelines from years to weeks. We are a multi-site hardware company operating across Kansas City, Longmont, and Newark. As we scale production and expand our footprint, operational consistency and cross-site alignment are critical to our success. If you want to make a real impact helping fleets go electric, we'd love to hear from you.

Position Overview:

The Business Operations & People Manager will serve as the operational integrator across OptiGrid’s three facilities in Kansas City, KS; Longmont, CO; and Newark, CA.

This senior-level, hands-on role is responsible for building and running the core operational and people systems that support OptiGrid’s growth. This role owns cross-site business operations and acts as a key partner to leadership on hiring, organizational effectiveness, and employee experience. The ideal candidate ensures that each OptiGrid office reflects the professionalism, organization, and culture expected of a scaling infrastructure company. This position blends business operations, people operations, and workplace leadership, ensuring that OptiGrid can attract, onboard, develop, and retain talent while operating efficiently across locations. The ideal candidate is equally comfortable improving processes, supporting leaders, and rolling up their sleeves to solve day-to-day challenges.

This role is responsible for not only aligning and standardizing business processes but also leading human resource initiatives such as talent acquisition, onboarding, employee relations, performance management, and compliance with employment laws. This position is critical to improving cross-site communication, reducing operational silos, and creating consistent employee experiences across all offices. The ideal candidate brings a strong background in human resources and business operations, adept at developing and implementing HR policies, fostering a positive and inclusive workplace culture, and serving as a trusted advisor to both leadership and staff. In addition to coordinating cross-site processes and workplace experiences, this leader will oversee HR functions, partner with local leaders to resolve employee-related issues and ensure company values are reflected in every aspect of the employee experience. As OptiGrid scales, this role will have increasing responsibility for strategic workforce planning, change management, and continuous improvement of both operational and HR practices.

Key Responsibilities:

Business & Operational Leadership

Own and scale core business operations across OptiGrid sites, ensuring consistency, clarity, and accountability
Design and implement operational processes, standards, and documentation that enable execution at scale
Partner with functional leaders to improve cross-team workflows, decision-making, and execution
Support operational planning, budgeting coordination, vendor management, and internal controls
Identify operational gaps or risks and proactively implement solutions

People Operations & Hiring Enablement

Collaborate with leadership to facilitate recruitment activities, including role definition, process development, onboarding, and workforce planning.
Oversee and continuously enhance onboarding practices and new employee experiences.
Provide support for performance management initiatives, goal alignment, and management development.
Assist in executing scalable people processes designed to foster accountability, transparency, and engagement.
Act as a dependable resource for managers on operational matters related to personnel.

Cross-Site Operations & Workplace Management

Serve as the operational point of contact across all OptiGrid facilities
Drive consistency in workplace standards, communication practices, and internal processes
Identify gaps or misalignments between locations and coordinate resolutions
Partner with leadership to improve cross-site communication and reduce silos
Support operational planning, readiness, and execution tracking
Oversee day-to-day workplace operations across locations, including facilities, vendors, safety, and employee experience
Ensure each site is well-supported, compliant, and aligned with OptiGrid standards
Act as the primary point of coordination for site-level operational needs and improvements
Support office expansions, relocations, and space planning as the company grows

HR & People Initiatives

Collaborate with leadership teams on human resources initiatives, including onboarding, performance management, employee engagement, and culture development
Oversee and establish a standardized onboarding process across all organizational locations
Assist in designing and implementing scalable people-related processes that promote growth and accountability
Act as a point of contact for managers and employees regarding operational and workplace personnel matters
Coordinate with external HR partners or internal stakeholders as appropriate

Facilities & Workplace Standards

Ensure each facility meets OptiGrid’s standards for professionalism, safety, and functionality
Coordinate leases, vendors, maintenance, utilities, and service providers
Oversee facility transitions and expansions, including office moves and build-outs
Partner with local facility managers where applicable to ensure alignment
Manage vendor onboarding, contracts, renewals, and service quality

Operational Coordination & Leadership Support

Support operations leadership with scheduling, initiative tracking, and follow-up coordination
Track action items and cross-functional operational commitments
Assist with internal reporting and operational readiness initiatives
Help drive clarity and visibility around operational priorities across sites

Qualifications:

7+ years of experience in business operations, HR operations, or a related leadership role
Demonstrated experience managing operations across multiple sites or locations
Proven experience supporting hiring and scaling teams in a growing organization
Strong understanding of HR processes and employee lifecycle support (onboarding, performance, engagement)
Strong organizational and process development skills
Ability to identify gaps and proactively implement improvements
Excellent written and verbal communication skills
Ability to work independently and manage priorities across time zones
Proficiency with Microsoft Office and operational tracking tools

Preferred Skills:

Experience in a fast-growth, startup, manufacturing or hardware environment
Experience scaling internal processes across multiple locations
Proven ability to coordinate cross-functional stakeholders
Comfortable evolving from coordination to ownership as the company scales
Proven ability to coordinate day-to-day office and operational activities with attention to detail and follow-through.

Why Join OpriGrid?

Make an Impact: Help accelerate fleet electrification and reduce carbon emissions by enabling faster, more affordable EV charging infrastructure deployment.

Work With Great People: Join a collaborative team that values diverse perspectives. We solve hard problems together and celebrate wins as a team.

Competitive Compensation & Benefits: Competitive salary and comprehensive benefits including health, dental, vision insurance, and PTO.

OptiGrid vacatures

Business and People Operations Manager

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