The Executive Assistant to the Chief Human Resources Officer (CHRO) of Cartier North America provides high-level, strategic administrative and operational support, acting as a trusted partner to the CHRO. This role requires seamless interaction with senior executives and key stakeholders across all organizational functions, requiring exceptional communication, proactive planning, professionalism, confidentiality, and absolute discretion.

Key Responsibilities

Strategic Support & Operations:

Anticipating Needs: Ability to proactively identify & solve potential pressure points to CHRO schedule while minimizing any day-to-day business disruptions
Strategic Calendar & Schedule Management: Proactively manage and optimize the CHRO's calendar, anticipating and resolving conflicts and ensuring efficient time utilization to also give CHRO flexibility as needed
Executive Support & Logistics: Independently manage administrative tasks including coordinating meeting logistics, preparing detailed expense reports and professionally welcoming visitors
Travel Management: Lead the strategic planning and execution of all domestic and international travel arrangements for the CHRO, including detailed itineraries, bookings, and logistical support
Process Optimization: Identify opportunities to enhance operational efficiency and responsiveness, implementing streamlined processes for administrative workflows for the CHRO and HR teams
Content Development Support & Analysis: Create, organize, analyze, and refine presentations (PowerPoint), spreadsheets (Excel), and professional documents (Word) for team & executive-level review and distribution
Project Management: Independently plan, execute, and oversee ad-hoc Human Resources projects, ensuring timely completion and alignment with CHRO priorities
Managing Team requests: Ability to prioritize team request and identify solutions that are aligned to CHRO’s needs
Event Coordination: Collaborate closely with the Internal Communications team on the dissemination of internal communications. Support the organization and execution of company-wide or HR team events, as well as local events, dinners, and engagements for visiting executives and stakeholders
Team Engagement: Support coordination of team engagement activities to include birthdays, anniversaries or other recognition moments as needed

Communication & Partnership

Handles sensitive information with the utmost confidentiality and integrity, consistently demonstrating Maison values
Stakeholder Engagement: Cultivate and maintain relationships with the HR community across Cartier and Richemont
Maintains a collaborative & strategic partnership with executive assistants, senior leaders, and global colleagues
Discreet & Professional Communication: Serve as a primary point of contact, exercising exceptional judgment, discretion, and professionalism in all internal and external communications
Trusted Partnership: Act as a trusted advisor and partner to the CHRO, anticipating needs and proactively offering solutions

Qualifications

Experience: Minimum of 8 years of progressive experience in an executive support role, preferably supporting a C-suite executive within a fast-paced, global organization. Experience within the retail or Human Resources sector is a significant advantage
Strategic Acumen & Proactivity: Demonstrated ability to anticipate needs, proactively identify solutions, and manage complex situations with a strategic mindset and exceptional attention to detail
Communication & Interpersonal Skills: Exceptional verbal and written communication skills, with the ability to interact confidently and effectively with diverse stakeholders
Organizational & Process Excellence: Exceptional organizational, prioritization, and multi-tasking abilities, with a proven track record of developing and implementing efficient systems and procedures to optimize workflow
Discretion & Professionalism: Unwavering commitment to confidentiality, integrity, and professionalism, consistently upholding the highest ethical standards
Technical Proficiency: Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams) and other relevant communication tools

We Offer

We care about your health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.

Expected Salary Range: $115,000-145,000

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Executive Assistant to Chief Human Resources Officer - Cartier NA

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