We are working with a growing multi-unit QSR operator looking to bring on a Director of Human Resources to lead HR strategy and execution across the organization.

This role will partner closely with operations leadership to build scalable people processes, improve retention, and support continued growth across the Dallas market.

Scope of the role:

Lead HR for a multi-unit QSR platform across the Dallas market
Partner directly with senior leadership and operations on workforce strategy
Support a field-based organization across hourly and salaried teams

Key responsibilities:

Own all HR functions including employee relations, compliance, recruiting support, and performance management
Partner with operations leaders to improve retention, reduce turnover, and build strong team culture
Implement and refine HR systems, policies, and processes to support growth
Lead investigations and resolve employee relations issues across the field
Support hiring strategies for GMs, DMs, and above-store leadership roles
Develop training and leadership development programs to strengthen internal bench
Ensure compliance with all federal, state, and local labor laws

What we’re looking for:

5–10+ years of HR experience, ideally within QSR, restaurant, or multi-unit retail
Experience supporting field operations and high-volume hourly workforces
Strong employee relations background with ability to handle complex situations
Experience building or scaling HR infrastructure in a growing organization
Ability to partner with operations leaders and influence at all levels
Hands-on approach with willingness to be in the field as needed

Why this role:

High visibility role working directly with leadership
Opportunity to build and shape HR function within a growing platform
Strong partnership with operations and real impact on the business

Compensation:

Competitive base + bonus, aligned with experience

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Human Resources Director

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