Description
Summary Objective
The purpose of this position is to provide assistance with monitoring and responding to cyber security events as well as support effective response activities with other cyber security team members and MTS employees.
This class works under close supervision according to set procedures.
Examples of Duties
Essential Functions
The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.
- Assists the client services division with identifying and resolving customer calls and tickets throughout both business and non-business hours.
- Supports hardware, software, security, and network queries from Louisville Metro employees.
- Utilizes LMG security platforms to investigate and respond to alerts and cybersecurity events.
- Generates supporting documentation for cybersecurity remediation actions.
- Researches and compiles information regarding SOP documentation and provides input for improvement.
- Advises other Metro Technology Services divisions on cybersecurity standards for department wide problem solving.
- Meets regular and punctual attendance standards and any special needs of this position determined by management, including mandatory overtime.
- Performs related work as assigned.
Minimum Requirements
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
- Associates’ Degree in Computer Science, Engineering Technology, or related discipline
OR
- Two (2) years’ experience in security, information technology, or a related field
- EQUIVALENCY: An equivalent combination of education, training and experience may be substituted
Other Minimum Requirements
- Must have a certification in Comptia Security+, Cybersecurity Analyst (CYSA), Global Information Assurance Certification (GIAC), or GIAC Security Essentials certificate (GSEC).
- Must submit to fingerprinting for criminal history check
- Must provide one’s own source of transportation
- Must complete annual security awareness training
Physical Demands
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
- Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.
Unavoidable Hazards (work Environment)
Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
Americans With Disabilities Act Compliance
Louisville Metro Government is an Equal Opportunity Employer. ADA requires the Louisville Metro Government to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.
STANDARD CLAUSES May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of Louisville Metro Government. This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
Essential Safety Functions
It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job.
Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses.
Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed and employees are properly trained.
Supplemental Information
EOE
Louisville Metro Government is committed to providing our employees with the tools they need to lead a fit and healthy life. Aside from community-wide initiatives like the Mayor's Hike, Bike and Paddle event every Memorial Day and Labor Day, and the Healthy Hometown Movement, Metro Government provides employees with programs designed to enhance their life and well-being, like a Wellness Center that allows employees and their dependents with Metro health insurance to take care of their basic medical and health needs for a $5 co-pay. Louisville Metro Government understands that a team of healthy, vibrant employees is the greatest asset we have.
Full Time Regular
- Medical
- Dental
- Vision
- Group Term Life
- Supplemental Life
- Accidental Death & Dismemberment
- Sick Leave
- Vacation
- Holiday Pay
- Bereavement Leave
- Kentucky Public Pensions Authority
- 457 Deferred Comp
- Voluntary Lifestyle Benefits
- Tuition Assistance
- Qualified Adult Benefits
- Childcare Assistance
- Free TARC Use
- Paid Parental Leave
Part Time – 17.5 to 25 Hours Per Week
- Vacation (pro rata)
- Sick Leave (pro rata)
- Holiday Pay (pro rata)
Part Time – Less Than 17.5 Hours Per Week
Temporary Positions
Interns
01
Do you have an Associates’ Degree in Computer Science, Engineering Technology, or related discipline?
02
Do you have 2 years’ experience in security, information technology or a related field?
03
Do you have a certification in Comptia Security+, Cybersecurity Analyst (CYSA), Global Information Assurance Certification (GIAC), or GIAC Security Essentials certificate (GSEC)?
