At ProService Hawaii, we exist to empower employers to succeed, and the HR Consultant is central to that mission. In this role, you'll serve as a trusted advisor to Hawaii businesses navigating complex employment challenges: investigations, regulatory compliance, sensitive workforce decisions, discipline, compensation, and everything in between. You won't be embedded in a single organization — you'll be advising dozens of them, each with its own culture, leadership style, and risk profile. This is the kind of HR work that calls on your expertise every day, not the kind of HR work that leaves you buried in administrative work.
What sets this role apart is breadth. You'll field a wide range of complex HR questions across industries and company sizes, translate dense employment law into clear business guidance. If you thrive in a dynamic advisory environment and can hold a compliance position while staying genuinely client-centered, this role is built for you.
IN THIS ROLE YOU WILL
- Advise clients on employee relations, harassment and discrimination claims, performance management, and terminations
- Interpret and apply Hawaii and federal employment law — such as EEOC, ADA, FMLA, HFLL, wage and hour — to real business situations
- Conduct and support workplace investigations from intake through resolution
- Partner with cross-functional teams to deliver coordinated, proactive client support
- Manage a diverse caseload with consistent documentation in Salesforce
- Translate regulatory complexity into clear, actionable guidance for non-HR audiences
IS THIS ROLE RIGHT FOR YOU?
This role is built for HR professionals who are ready to advise. You’ll be supporting clients across a wide range of industries and situations, which means your depth of knowledge in HR compliance and employee relations is what makes you effective. For the nuanced or niche questions that fall outside your experience, you’ll have the opportunity, resources, and team to work through them thoughtfully.
What clients count on is that someone who knows HR compliance deeply is in their corner, someone responsive, grounded, and genuinely invested in helping them make good decisions. If that’s how you already operate, you’ll feel at home here.
What You'll Bring To The Team
- Demonstrated experience delivering HR compliance guidance across employee relations, investigations, performance management, or organizational development
- Proven ability to advise executives, managers, and small business owners on sensitive employment matters — and flex your communication style to the audience
- Experience managing workplace investigations end-to-end, including situations with contested facts and legal exposure
- Strong command of Hawaii and federal employment law — such as EEOC, ADA, FMLA, HFLL, wage and hour — and the ability to apply it practically under time pressure
- The written and verbal communication skills to make complex regulatory guidance accessible to non-HR audiences
- PHR or SHRM-CP preferred, but not required
WORK LOCATION
Hawaii Statewide & US Mainland — Hybrid or Remote
We welcome applications from candidates based anywhere in Hawaii, including neighbor islands, with the option to work hybrid or remote, as well as fully remote candidates based on the US Mainland. Remote candidates must be available during Hawaii Standard Time (HST / UTC-10) business hours, with preference given to those in the Pacific Time Zone.
Compensation
The base compensation for this position is $84,000 – $110,000 per year, commensurate with experience and qualifications.
At ProService, compensation is tied to performance. Strong results are recognized and rewarded.
WHY PROSERVICE
ProService is a Hawaii-based PEO combining payroll, HR, and benefits expertise with purpose-built technology — all backed by the best local service in the islands. Backed by Silver Lake and recognized as one of Hawaii's Best Places to Work for 20 consecutive years, we're a team of high performers united by one mission: Empowering Employers to Succeed in Hawaii.
- A PROhana unlike any other. We assume the best in each other, give feedback focused on what's right—not who's right—and show up every day. This isn't just a workplace. It's a community.
- Do work that matters. You'll see exactly how your contributions move the needle—meaningful problems, real decisions, and a seat at the table.
- Grow without a ceiling. Internal roles post first, and we reimburse certifications, conferences, and memberships. Your growth is our growth.
- Compete, collaborate, and win together. High expectations, real accountability, and a team of experts ready to help you push through any obstacle.
- Total rewards built around your whole life. Fully paid healthcare, 401(k) matching, paid parental leave, student loan assistance, employee assistance programs, and paid time off—just to name a few.
