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Onsite Technician

GeekSoft Consulting • Enkhuizen, NL • 1w geleden

Help design, build and continuously improve the clients online platform.
Research, suggest and implement new technology solutions following best practices/standards.
Take responsibility for the resiliency and availability of different products.
Be a productive member of the team.

Requirements

Provide 2nd-line IT support to end users by diagnosing and resolving hardware, software, and workplace technology issues.
Experience with Managed Print Services (MPS).
Mobile device configuration and support for Apple iOS and Android devices using Microsoft Intune.
Strong knowledge of Microsoft Office 365.
Fluency in Dutch and English.
Customer-focused approach with strong communication skills.
Experience providing onsite IT support and working with ticketing systems.
Familiarity with Windows OS, macOS, and common business applications.
Provide onsite technical support and troubleshoot hardware, software, and operating system issues.
Diagnose, analyze, and resolve end-user IT incidents and service requests.
Install, upgrade, support, and maintain desktops, laptops, printers, mobile devices, and video conferencing equipment.
Perform IMACD activities, including installation, relocation, configuration, and decommissioning of end-user devices.
Manage user accounts and access through Active Directory.
Deploy software and operating systems using SCCM or other deployment tools.
Document incidents, resolutions, and activities within the ticketing system.
Perform hardware maintenance and asset management activities.
Work independently and collaboratively as part of a support team.

Benefits

A challenging, innovating environment.
Opportunities for learning where needed.

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