ZOCA

If you want to build real things for real businesses, keep reading.

We are at $2.5Mn+ ARR, 1000+ beauty and wellness businesses on the platform, and a $6M Series A behind us. We are not starting out. But we are also nowhere close to where we want to be.

Zoca is building the growth infrastructure that small beauty and wellness businesses have never had access to. Online visibility, bookings, payments, customer retention, voice AI. All of it, in one place, built to work without a full-time marketing or ops team running it.

We want people who will think, challenge, ship, and own outcomes.

About The Role

We're building an AI-native operating system for service businesses — agents that book

appointments, manage clients, run insights, and handle leads through natural conversation. You'll own the agent layer end-to-end: from prompt engineering and tool design to streaming infrastructure and evals.

This isn't "wrap an LLM in a chat UI."

Required

What You Should Know

3+ years building production software (any stack — TypeScript/Python preferred)
Hands-on experience shipping LLM-powered features (OpenAI, Anthropic, etc.) — not just prototypes
Strong intuition for prompt engineering: when to use system prompts vs few-shot vs tool descriptions
Comfort reading and writing TypeScript, NestJS, and SQL (we use Drizzle ORM + Postgres)
Understanding of streaming protocols (SSE, WebSockets) and async tool execution
Ability to write evals and reason about agent failure modes

Bonus

Built or contributed to an MCP server
Experience with agent frameworks (OpenAI Agents SDK, LangGraph, Mastra, etc.)
Worked on RAG, semantic memory, or conversation summarization
Familiarity with eval frameworks (Braintrust, Langsmith, custom harnesses)
Background in security — prompt injection, adversarial testing
Voice/realtime AI experience (Retell, LiveKit, Pipecat)

How You Work

You ship — you'd rather have a v1 in production learning from real usage than a v3 spec
You read the source — when an LLM behaves weirdly, your first move is to read the prompt and tool schema, not stack overflow
You instrument first — every agent run gets traces, every tool gets metrics
You think about the user — the agent talking to a salon owner on SMS isn't the same agent talking to a developer in a CLI

Stack You'll Touch

Languages: TypeScript, SQL
Backend: NestJS, Fastify, Postgres + Drizzle ORM, Redis, BullMQ
AI: OpenAI Agents SDK, MCP, custom orchestrators
Frontend: React (Next.js + Vite), Tailwind, Radix
Infra: AWS, Nx monorepo, OpenTelemetry + Tempo, Grafana
Eval/Test: Custom eval harness, K6, Jest

What We Offer

Direct ownership of an entire agent vertical from day one
Tight feedback loop — your work ships to real salon owners every week
No "AI hype" theater — we ship things that move metrics

Skills: typescript,react,nestjs,sql

Zoca

Vacatures

AI Engineer