Human Resources Manager

Our Client:

Our client is one of the nation's largest, fastest growing, and most respected RV dealership groups, operating more than 30+ locations across the United States. Built on decades of steady growth, operational excellence, and an unwavering commitment to customer satisfaction, the organization has earned a reputation as an industry leader while maintaining the entrepreneurial spirit that has created and defined its success. As the business continues to expand, leadership remains committed to investing in its people, technology, and operational infrastructure to support long term growth and deliver an exceptional experience for both customers and employees.

The Opportunity:

Our client is seeking a collaborative, forward thinking Human Resources Manager to help lead and continuously improve the company's HR function across a growing and highly regarded multi-location dealership group. Reporting directly to the CFO, this individual will oversee key HR disciplines and personnel including HR Business Partners, talent acquisition, benefits & leave administration, and workers' compensation while partnering closely with operations and the executive team to strengthen and automate processes, improve communication, and support sound people-oriented decisions throughout the business. Beyond day to day leadership, this role offers the opportunity to help modernize HR through process and systems improvement, workflow optimization, strategic use of technology and AI which is already well integrated, and continued development of scalable systems that better serve everyone at the store level, and corporate departmental teams. Success in this position will come from sound HR practices, building strong relationships, balancing compliance with practical business needs, and serving as a trusted resource who enables operational success rather than creating unnecessary barriers; this is key.

Benefits:

Competitive compensation with an attainable bonus component based on project completion, and potentially other KPIs and organizational goals
Medical, dental, and vision benefits
401(k) plan with match
Health savings account (HSA)
Life insurance
Disability insurance
Relocation assistance for the right candidate
Paid training
Strong team oriented culture within a privately owned dealership group, in a shared office space (HQ) with the executive team

Duties and Responsibilities:

Lead, coach, and develop the Human Resources team, providing direction across HR Business Partner, Talent Acquisition, Benefits & Leave Administration, and Workers' Compensation functions while helping position the department for continued growth.
Champion the continued evolution of the company's HR technology and process improvement initiatives by leveraging ADP, AI-powered tools, workflow automation, and other emerging technologies to improve efficiency, documentation, reporting, and the overall employee experience.
Partner closely with executive leadership, General Managers, and department leaders to provide practical HR guidance that supports sound business decisions while balancing operational objectives, employee experience, and regulatory compliance.
Build strong relationships throughout the organization by serving as a trusted business partner who coaches leaders through employee relations matters, performance management, disciplinary actions, and organizational challenges rather than acting solely as a compliance resource.
Continuously evaluate and improve HR processes, workflows, and communication across departments, identifying opportunities to simplify administrative tasks, eliminate inefficiencies, and create a more seamless experience for both employees and managers.
Partner with Accounting, Payroll, and Operations to improve communication surrounding compensation changes, pay plans, promotions, organizational changes, and employee data, helping ensure accuracy, consistency, and timely execution across departments.
Support managers throughout the employee lifecycle by providing guidance on onboarding, performance management, employee development, progressive discipline, and separation while promoting consistency, accountability, and sound decision-making across the organization.
Review employee relations matters, disciplinary actions, and proposed terminations to identify potential legal or organizational risks, provide thoughtful recommendations, and help leadership make informed decisions while recognizing operational ownership of personnel decisions.
Oversee the administration and continuous improvement of company HR programs, including benefits administration, leave management, workers' compensation, policy development, compliance initiatives, and employee communications.
Develop practical tools, resources, and training that strengthen leadership capability, improve manager confidence, and promote consistent HR practices throughout the organization.
Utilize HR metrics, workforce analytics, and reporting to identify trends, measure performance, support strategic decision-making, and recommend initiatives that improve employee engagement, retention, and organizational effectiveness.
Lead and contribute to HR systems enhancements, technology implementations, process redesign, organizational initiatives, and other continuous improvement efforts that support the company's long-term growth objectives.

Qualifications:

7+ years of progressive Human Resources experience, including meaningful leadership responsibility within a multi-location dealership goup.
Demonstrated success leading or developing HR teams across multiple functional areas, including but not limited to HR Business Partner support, employee relations, talent acquisition, benefits administration, leave management, and workers' compensation.
Strong working knowledge of federal and multi-state employment laws and regulations, including FLSA, FMLA, ADA, Title VII, and other applicable and relevant employment practices.
Proven ability to build trusted partnerships with executive leadership, operational leaders, and employees by providing practical, business minded HR guidance rather than relying solely on policy enforcement.
Experience coaching managers through employee relations matters, performance management, progressive discipline, investigations, and complex employment situations while balancing legal considerations with business objectives.
Demonstrated experience evaluating, improving, and implementing HR processes, workflows, and best practices within a multi-location dealership group.
Working knowledge of ADP Workforce Now or a comparable Human Resources Information System (HRIS), with experience leveraging technology to improve operational efficiency and employee experience.
Demonstrated experience utilizing AI tools such as Claude, ChatGPT, Microsoft Copilot, or similar technologies to improve productivity, streamline workflows, enhance documentation, or solve business challenges. Candidates should possess a genuine interest in embracing emerging technologies and incorporating them into day to day HR operations.
Strong analytical, organizational, and problem solving skills with the ability to interpret HR metrics, identify trends, and make sound business recommendations.
Excellent interpersonal, written, and verbal communication skills, with the ability to communicate effectively at all levels of the organization while exercising sound judgment and maintaining the highest level of professionalism and confidentiality.
Bachelor's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and relevant professional experience. SHRM-CP, SHRM-SCP, PHR, or SPHR certification is strongly preferred.
Previous experience within retail automotive, RV, marine, powersports, or outdoor power/heavy/ag equipment or other similar organizations utilizing variable compensation plans is required.

V20 Recruiting & Consulting

Vacatures

Human Resources Manager