We are seeking a highly detail-oriented and inquisitive Cybersecurity Operations Coordinator to join our Threat Research, Response, and Analysis Center (TRRAC) team. This role supports cyber threat intelligence and incident response initiatives, providing critical support to Incident Commanders and Analysts throughout the incident lifecycle. Positioned within the Operations Coordination and Communications (OCC) function, you will serve as TRRAC's operational subject matter expert, ensuring adherence to the Incident Response Plan and cybersecurity frameworks. The ideal candidate thrives in fast-paced, ambiguous environments and possesses strong writing skills to clearly communicate complex cyber incidents to both technical and non-technical global audiences, while also organizing and maintaining long-term project goals. You will balance executing small critical tasks with driving large-scale initiatives.

Key Responsibilities:

Manage incident operations including tracking, note-taking, and preparing lessons learned to ensure compliance with governance standards
Serve as Communication Liaison during cyber incidents, drafting clear, high-quality reports for global executive audiences under tight deadlines
Collaborate with TRRAC and stakeholders to create and maintain knowledge articles and process documentation
Lead technical projects by gathering requirements, developing plans, tracking progress, providing updates, and driving initiatives to completion with minimal supervision
Support regular and ad hoc reporting requirements for the TRRAC program
Develop training materials and presentations aligned with company and TRRAC branding to facilitate knowledge sharing and training

Requirements

Bachelor's degree in Computer Science, Cybersecurity, or equivalent experience
Security+ or other cybersecurity certifications
Experience in incident management and crisis communications
Familiarity with cybersecurity frameworks such as NIST 800-53, NIST 800-61, ISO 27001/2
Proficient in utilizing ServiceNow, Jira, Confluence, and Microsoft 365 Suite to streamline operations
Passionate about prompt engineering and leveraging AI technologies to boost productivity and optimize workflows

Competencies:

3+ years in program/project management, incident management, emergency communications, or related cybersecurity roles
Strong communication and interpersonal skills to collaborate effectively and influence stakeholders
Excellent problem-solving abilities and composure under pressure
Demonstrated accountability, self-motivation, and teamwork in cross-functional environments
Detail-oriented with a strong commitment to following procedures
Quickly adapt to and adopt new processes with ease
Ability to thrive in fast-paced, ambiguous settings and work independently
Skilled at translating technical discussions into clear, concise incident reports within strict timelines
Comfortable engaging with all organizational levels to clarify requirements and ensure accuracy

Toyota Tsusho Systems US, Inc.

Vacatures

Cybersecurity Operations Coordinator