The HR Coordinator supports the full HR function across the organization, with a primary focus on recruiting operations, background check administration, Workday data accuracy, and continuous process improvement. This role requires a highly organized, detail‑driven individual who is motivated to learn and grow. Working closely with HR leadership, HR Business Partners, and the HR Generalist, the HR Coordinator ensures consistent execution of HR processes and delivers a high‑quality employee experience.

This role provides exposure to multiple HR disciplines including recruiting operations, HR systems, employee lifecycle management, and continuous improvement initiatives.

Demonstrates our “True North” attributes: voice of the customer, respect for the individual, no nonsense communication and utilization of facts, servant leadership and has a continuous improvement mindset in every facet of leadership and daily interaction. Leads, collaborates and demonstrates the lean principles and utilizes the lean methodologies and tools to facilitate continuous process improvements and value creation for our customers, employees and shareholders. Actively utilizes lean tools (VSM, Kaizen, A3, etc.) to inform and assess business opportunities to drive continuous improvement. Lead and participate in Kaizen and value stream mapping activities.

DUTIES & RESPONSIBILITIES

Recruiting & Background Check Operations

Support recruiting operations across both U.S. and Canada locations, ensuring consistency in processes, documentation, and compliance requirements throughout the full recruiting lifecycle.
Manage the background check process, including initiating orders, monitoring progress, and reviewing outcomes in partnership with the HR Generalist.
Escalate decisional background check results according to internal guidelines.
Support preparation and quality review of offer letters within Workday.
Maintain accuracy and integrity of recruiting workflows and requisition data in Workday.
Identify ways to improve and streamline the recruitment processes and workflows.
Maintain communication with candidates to ensure a positive candidate experience.

Employee Lifecycle & HR Operations

Support the full employee lifecycle, including onboarding, job changes, contract preparation, and offboarding.
Assist the HR Generalist in preparing new hire documentation and orientation materials.
Manage HR documentation and organization, ensuring accuracy, confidentiality, and compliance with corporate standards and legislation.
Coordinate new hire orientations and ensure employees have a smooth transition into the organization.

HR Operations & Compliance

Enter and update employee data in Workday HCM accurately and in a timely manner.
Assist with troubleshooting, improving, and documenting HR business processes, especially within Recruiting and HCM.
Support the HR Generalist in personnel file audits, documentation reviews, and compliance checks.
Help maintain data integrity across HR systems and support recurring HR reporting needs.
Assist with document management, record maintenance, and other administrative tasks tied to compliance and operational effectiveness.
Own the maintenance and upkeep of the HR SharePoint site, ensuring documents, resources, and communications are accurate, current, and well‑organized.

Training, Engagement, and Program Support

Coordinate logistics for training programs and employee engagement initiatives, including scheduling, materials preparation, attendance tracking, and post‑event documentation.
Provide on‑the‑ground support for HR programs and company‑wide initiatives aimed at improving employee experience.
Support the rollout of HR campaigns, learning initiatives, and engagement programs.

General HR Support

Provide administrative and operational support to HR leadership and HRBPs.
Maintain strict confidentiality in handling employee information, communications, and documentation.
Serve as a liaison between employees and the HR team by responding professionally and promptly to inquiries, requests, and questions from internal stakeholders.
Make and assume other duties and responsibilities required or assigned by management.
Adhering to the Code of Business Ethics is essential. We value honesty and integrity above all else and we expect our employees to be committed to the highest ethical standards.

Facilities

Assist with coordination of office logistics, supplies, and facility-related requests as needed.

SKILLS & COMPETENCIES

Process Improvement Focus: Actively identifies opportunities to refine workflows and improve the employee experience.
Detail Orientation: Produces consistently accurate work with strong quality control.
HRIS Expertise: Experience working within Workday HRIS, including recruiting and HR transactions.
Recruiting Coordination: Familiarity with recruiting processes, candidate scheduling, and hiring workflows.
Organization & Attention to Detail: Strong ability to manage multiple tasks while maintaining data accuracy.
Communication: Professional and responsive communication with employees, candidates, and leaders.
Confidentiality: Handles sensitive information with discretion and professionalism.

EDUCATION & EXPERIENCE

Bachelor’s degree in Business Administration, Human Resources, Psychology, or related field.
Hands-on experience using Workday HRIS (Recruiting and HCM modules strongly preferred).
1–3 years of experience in HR coordination, recruiting coordination, or HR operations preferred.
High attention to detail, confidentiality, and professionalism.
Strong organizational and project coordination skills.
Ability to manage multiple priorities and maintain accuracy in a fast‑paced environment.
Demonstrated initiative, follow‑through, and eagerness to learn.
Strong communication skills and professional discretion.
Intermediate excel skills are strongly preferred.
Bilingual English/Spanish is a plus.

Reddy Ice

Vacatures

Human Resources Coordinator