An innovative and fast-growing FinTech company based in Amsterdam, are looking to hire an IT Support Engineer. You will be responsible for providing technical support to employees across the organization. You will troubleshoot hardware and software issues, manage user accounts, and ensure the internal systems run smoothly so teams can focus on building great financial products.

Key Responsibilities

Provide IT support to employees across the business
Troubleshoot hardware, software, and network issues
Manage user accounts, permissions, and access across internal systems
Provision and maintain laptops, mobile devices, and other IT equipment
Support onboarding and offboarding of employees from an IT perspective
Maintain IT documentation, asset tracking, and support procedures
Assist with security best practices and compliance requirements typical in the FinTech industry
Work with external vendors and internal engineering teams to resolve complex issues

Requirements

Experience in IT Support, Service Desk, or similar role
Strong troubleshooting skills across operating systems, networking, and SaaS tools
Experience with identity and access management tools
Familiarity with ticketing systems
Basic networking knowledge (DNS, VPN, Wi-Fi, TCP/IP)
Experience supporting Windows environments
Strong communication skills and a customer-focused mindset
Ability to work in a fast-paced startup environment
Scripting skills in PowerShell

Radley James

Vacatures

IT Support Engineer