Position Title: HR Generalist

Reports To: Chief People Officer / People Growth Partner

Location: Austin, TX (In Person or Hybrid)

Job Type: Full-Time

Overview

Everyday Coffee Company is a rapidly scaling Dunkin’ franchise partner, opening hundreds of locations annually across multiple states. As we grow, we are building a best-in-class people infrastructure to support high-volume hiring, compliance, performance management, and employee experience at scale.

We are seeking an experienced HR Generalist to serve as a core operator within the People Team. This role will support frontline and management employees across multiple states, ensuring consistent HR practices, legal compliance, and a positive, people-first culture.

The ideal candidate is highly organized, service-oriented, and thrives in a fast-paced, multi-location environment. This role is critical to keeping our people systems, policies, and processes running smoothly as we scale.

Why This Role Matters

This Role Ensures

Consistent, compliant HR practices across all locations
Strong support for managers navigating employee relations
Scalable onboarding, offboarding, and performance processes
A positive employee experience in a high-growth environment

Key Responsibilities

Employee Relations & Compliance

Serve as the first point of contact for employee relations issues
Investigate and resolve workplace concerns in partnership with leadership
Ensure compliance with federal, state, and local employment laws
Support corrective action, documentation, and termination processes
Maintain accurate employee records and confidential files

HR Operations & Systems

Administer HRIS systems (e.g., ADP, Oracle HCM, Workday, UKG)
Support onboarding, offboarding, job changes, and promotions
Ensure accurate employee data and system integrations
Generate HR reports (turnover, headcount, compliance metrics)

Talent Support & Onboarding

Support recruiting and hiring workflows as needed
Coordinate onboarding and orientation sessions
Ensure smooth new hire experiences and system readiness
Track completion of training and compliance requirements

Performance & Development

Administer performance review cycles
Support coaching and performance improvement plans
Facilitate training and development programs
Assist with succession planning and leadership development

Benefits & Payroll Support

Support benefits administration and employee inquiries
Partner with Payroll on audits, corrections, and issue resolution
Assist with leave administration (FMLA, ADA, workers’ comp)

Qualifications

Required

Bachelor’s degree in Human Resources or related field
3+ years of HR experience in a multi-state environment
Strong knowledge of employment law and HR best practices
Experience with HRIS platforms (ADP, Workday, UKG, Oracle, etc.)
Exceptional communication and problem-solving skills
High discretion with confidential information

Preferred

Experience in QSR, retail, or hospitality environments
PHR, SHRM-CP, or similar certification
Experience supporting rapid growth or startup environments
Payroll or benefits administration experience

Key Competencies

Strong attention to detail
Service-oriented mindset
Ability to manage competing priorities
Calm under pressure
Strong documentation skills
Relationship builder across field and corporate teams

Benefits

Competitive salary based on experience
Bonus eligibility (if applicable)
401(k)
Medical, Dental, Vision Insurance
Paid Time Off
Growth and leadership development opportunities
Opportunity to build foundational systems in a high-impact role

Everyday Coffee Company

Vacatures

HR Generalist