This is an opportunity for a technically curious graduate to work across support, infrastructure, automation, networking and internal systems - gaining exposure well beyond a traditional helpdesk role.

You’ll sit at the intersection of people, tooling and infrastructure, helping keep the business running while improving the systems behind it. One day you might be setting up a new joiner, the next automating a manual process, improving Wi-Fi performance, or solving a wider infrastructure challenge.

If you enjoy problem solving, building smarter systems, and understanding how technology works behind the scenes, this role is a strong foundation for a career in infrastructure, systems engineering, DevOps or security.

What You’ll Do

You’ll get hands-on experience across modern IT and digital infrastructure, including:

Support & Infrastructure

Provide day-to-day IT support across hardware, software and workplace technology
Help maintain office connectivity, Wi-Fi, meeting room systems and device setups
Support hardware deployment and occasional hands-on networking or physical setup

Systems & Tooling

Set up devices, access and tooling for new joiners
Help manage and improve platforms such as Google Workspace and other SaaS tools
Support security basics including access management and endpoint administration

Automation & Improvement

Automate onboarding, offboarding and internal processes
Improve repetitive workflows through scripting and smarter tooling
Help make systems more reliable, scalable and user-friendly

Problem Solving

Be a go-to technical problem solver across the business
Troubleshoot issues and help rethink clunky or inefficient processes
Contribute ideas that improve how the company operates as it grows

What We’re Looking For

We care more about curiosity and technical potential than years of experience.

You might be a recent graduate in Computer Science, IT or a related field, with interest in systems and infrastructure.

You may have:

Familiarity with macOS, Windows or Linux
Basic networking knowledge (DNS, DHCP, TCP/IP, Wi-Fi)
Exposure to scripting or automation (Python, Bash, PowerShell)
Interest in cloud, systems administration, DevOps or security
Experience with MDM or SaaS administration (a bonus)

You’ll likely be:

Curious about how systems work under the hood
Proactive about improving inefficient processes
Comfortable solving problems and getting hands-on when needed
Helpful, collaborative and eager to learn fast

Why This Role Is Different

Broader exposure than a typical support role
Real ownership early in your career
Hands-on experience across support, infrastructure and automation
A pathway into Systems Engineering, DevOps or Security as you grow

edenity.

Vacatures

Junior Tech Ops