We are a multinational corporation serving both B2B & B2C markets with annual revenues of approximately €1 billion in the Netherlands and Belgium.

We have an excellent opportunity for a Head of IT Operations to support the CIO as his second-in-command.

This is a hybrid role with approx. 2-3 days in the office per week with occasional travel to Belgium.

About the role

You will be responsible for the day-to-day management and control of IT operations and delivery ensuring that IT service delivery operations are stable and predictable (Run & Change), allowing the CIO to focus on strategic initiatives.

Other core duties for this role are:

Coordinating the delivery of IT operations according to organizational governance frameworks
Ensuring that IT operations align with central IT platforms and architecture
Representing and advocating for IT interests and requirements to the central IT function
Ensuring that IT operations adhere to relevant business and legal standards, security and compliance frameworks
Taking responsibility for the management of IT teams and supporting their development through coaching and training

About you

Holds a bachelor’s or master’s degree in IT or a similar technology-related field, or has equivalent experience
Extensive experience in operational IT management role(s) within complex environments
Prior experience working in international matrix organizations is preferred
Ability to empower teams and colleagues, guiding them to success
Good strategizing and decision-making skills
Pragmatic and resilient with a hands-on approach
Excellent communicator with the ability to influence others and escalate effectively
Able to act decisively while ensuring sensitivity within a culturally diverse environment
Fluent in written and spoken English, conversational knowledge of Dutch.

What’s in it for you

Base monthly salary of between €6900-7700 including holiday allowance
Company car
Competitive annual bonus scheme
25 vacation days with the option to purchase additional days
Opportunities for career advancement and the chance to further develop yourself through education and training.

We support a culture that encourages curiosity, values diverse perspectives and creates opportunities for everyone to learn and grow. Our commitment ensures equitable opportunities for career advancement and personal development.

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Head of IT Operations