Reporting to: Founder & CEO

Department: Human Resources

Location: New York (5 days/week, in-office)

Salary: $105,000 - $130,000

About Bubble

Bubble is a fast-growing skincare brand redefining what clinical skincare looks like for a new generation. Dermatologist-developed and community-powered, Bubble combines clinical credibility with cultural relevance at scale. The brand is distributed across 17,000+ retail doors and continues to grow rapidly across mass retail and digital channels.

We are entering a critical phase of growth where team quality, operational discipline, and execution will define the next chapter.

The Opportunity

We are seeking a Director of Human Resources to lead and run the full people function at Bubble.

This is a hands-on leadership role responsible for building strong systems, ensuring compliance, driving accountability, and managing all core HR operations as the company scales. This role is ideal for someone who thrives in a fast-paced, high-growth environment and is motivated by ownership and execution.

You will report directly to the Founder & CEO and work closely with the leadership team.

Key Responsibilities

Performance Management & Accountability

Own and execute company-wide performance review cycles (quarterly and annual)
Ensure all managers deliver clear, consistent, and timely feedback
Build and maintain performance frameworks that drive accountability and clarity
Partner with leadership to address underperformance quickly and effectively
Define and reinforce expectations for roles, responsibilities, and success metrics

Recruiting & Talent Acquisition

Lead full-cycle recruiting across all functions
Partner with Talent Acquisition Specialist and hiring managers to define role requirements and candidate profiles
Build proactive sourcing strategies and pipelines
Strengthen internal recruiting capabilities and reduce reliance on external agencies
Own ATS (Greenhouse) and ensure consistent, high-quality hiring processes

HR Operations & Administration

Own all day-to-day HR operations end-to-end in partnership with HR Manager
Manage onboarding and offboarding processes to ensure a seamless employee experience
Maintain employee records, HRIS systems, and documentation with accuracy and consistency
Ensure all HR policies are clear, up to date, and properly implemented
Oversee benefits administration, including enrollments, renewals, and employee support
Manage and continuously improve HR workflows, systems, and internal processes

Payroll & Compensation

Oversee payroll processes in partnership with Finance, ensuring accuracy and timeliness
Ensure proper handling of employee compensation, bonuses, and adjustments
Support compensation planning, including salary benchmarking and offer structuring
Ensure compliance with all wage and hour laws, including overtime and classification

Compliance & Risk Management

Ensure full compliance with all federal, state, and local employment laws and regulations
Maintain and update employee handbook, policies, and required documentation
Oversee proper employee classification (exempt/non-exempt, contractor vs employee)
Ensure compliance with workplace requirements (harassment training, labor postings, etc.)
Manage audits, reporting requirements, and any employment-related legal matters
Partner with legal counsel when needed to mitigate risk and ensure best practices

Organizational Effectiveness

Partner with leadership on org structure, workforce planning, and team development
Identify people-related challenges early and drive practical solutions
Support managers in building strong, high-performing teams
Ensure new hires are effectively onboarded and set up for success

Employee Relations & Culture

Maintain a high-performance, respectful, and accountable work environment
Handle employee relations issues with professionalism, discretion, and speed
Conduct investigations and resolve workplace concerns when necessary
Ensure consistency and fairness in all people-related decisions
Reinforce company standards and expectations as the organization grows

Qualifications

7–10+ years of HR experience, preferably within a high-growth consumer, retail, or startup environment
Experience managing HR for organizations with 50–150+ employees
Strong experience across HR operations, compliance, payroll, and employee relations
Proven ability to run performance management processes effectively
Hands-on recruiting experience with a strong talent bar
Familiarity with HRIS and ATS systems - ADP (Greenhouse preferred)
Highly organized with strong operational and execution skills
Clear, direct communicator with strong judgment and discretion
Ability to work independently and manage multiple priorities in a fast-paced environment

What Success Looks Like

Performance management is consistent, timely, and effective across the company
Hiring processes are structured, efficient, and delivering strong talent
Payroll and HR operations run accurately and without issues
Compliance standards are fully met with minimal risk exposure
Managers are supported, aligned, and accountable
The organization is set up to scale with clarity, structure, and discipline

Bubble

Vacatures

Director of HR