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Specialist, Information Management

The Information Management Specialist will play a leading role in driving the improvement of Information Management and protection practices within the Global Office. This role is responsible for analysing business needs, working closely with stakeholders and Global Office Management to ensure that the Microsoft 365 compliance features are aligned with organisational policy, regulatory obligations and operational needs.

The Information Management Specialist will support the development of programme plans, gather business requirements and drive change management and user adoption approaches to strengthen BDO’s information protection posture. By connecting business functions, technology teams and policy owners, the Information Management Specialist will ensure that information risks are understood, Microsoft Office 365 controls are effectively embedded and staff are adopting new ways of working. The role is critical to evolve BDO information management maturity to ensure that our controls, processes and behaviours enable safe, compliant and effective use of information throughout its lifecycle.

What you’ll be doing

Business Analysis & Requirements Definition

Conduct analysis of business processes and policies, information workflows, risks to identify where information management and protection controls are required or need to evolve.
Translate business requirements into clear, actionable requirements for technology teams, creating stage or phased implementation plans where needed.
Map existing processes to understand where data is created, shared, and stored, identifying impacts of proposed controls.
Conduct business impact assessments when new compliance features (e.g., DLP, sensitivity labels, retention) are introduced.

Information Protection & Compliance Alignment

Work closely with Risk & Compliance stakeholders to interpret policies and define how Microsoft Purview features (e.g., sensitivity labels, DLP, retention, insider risk) should be used to meet control expectations.
Ensure information protection requirements are embedded into frameworks, operating models, processes and technology.
Analyse policy language (e.g., data retention, acceptable use, classification, privacy) and express it as practical operational requirements. Identify mismatches between current policy and Microsoft 365 capabilities.

Governance Framework Development & Maintenance

Support development of governance models covering classification, retention, sensitive data handling, and collaboration.
Ensure governance of Information Management aligns with business objectives and is updated as technology, policy or regulatory requirements change.

Change Management & Adoption

Develop change and adoption plans to support rollout of new information management and protection capabilities across the Global Office.
Support Communications & Training team with developing communication materials, stakeholder engagement plans, and training resources targeted at different user groups.
Promote behavioural change and ensure employees understand the why and how of new controls and practices.

Subject Matter Expertise

Maintain deep knowledge of Microsoft Purview’s compliance, governance, and protection capabilities.
Advise on how features such as DLP, retention, data lifecycle controls, sensitivity labels, and compliance portals can support policy requirements.
Monitor industry trends and Microsoft roadmap changes, communicating impacts and opportunities to stakeholders.
Provide expert guidance on best practices for information lifecycle management.
Identify gaps in current practices and recommend improvements to strengthen compliance, efficiency, and user experience.

Knowledge

Solid understanding of information management and information protection principles, including data classification, retention, lifecycle management, and risk mitigation.
Working knowledge of Microsoft 365 governance, security, and compliance features, particularly within the Purview suite.
Understanding of relevant regulations and compliance requirements related to information management, data privacy, and security (e.g., GDPR, HIPAA).
Familiarity with data governance frameworks and their application in an organisational context.
Commercial: Signed EA/renewal/amendment on time and within guardrails; % cost optimization vs baseline; price/discount improvements; funding captured.
Value: € value realization ledger; adoption score improvements; E5/Copilot activation milestones.
Governance: QBR cadence adherence; decision cycle time; issue resolution SLAs; executive stakeholder satisfaction (NPS).

Qualifications and experience

A Bachelor's degree in Information Management, Business Analysis, Information Technology, or related field, or equivalent work experience.
Certifications in business analysis, change management, records management, information management, or security/compliance disciplines (e.g., Microsoft SC-400, SC-401) are highly regarded.
Experience in information management, document management, information protection, compliance or governance within Microsoft 365 environments.
Strong understanding of Microsoft Purview compliance, data governance, and protection features (advisory/functional level rather than technical implementation).
Proven track record of developing and executing operational plans that align with organisational goals and regulatory requirements.
Experience in collaborating with stakeholders at various levels of the organisation to gather and integrate operational requirements into information management systems.
Experience developing training, communication materials, or adoption strategies for new digital or compliance capabilities.
Familiarity with data labelling and classification processes and practices.

Skills and capabilities

Excellent communication and interpersonal skills, with the ability to work independently and as part of a broad team to spearhead initiatives and deliver organisational outcomes.
Demonstrated capability in planning and delivering change initiatives and supporting user adoption.
Ability to design, review and revise existing and potential information and record management systems and practices in line with evolving business and technology requirements.
Comfort operating in dynamic, evolving and fast-paced environments with varying business and stakeholder needs.

Why BDO?

We inspire others, to go further

At BDO, your ideas matter. You’re encouraged to think beyond the expected, explore new possibilities, and shape your own path. Here, you can make a meaningful impact, on your career, on your community, and on the future we build together.

We create together, to reach higher

We’re a people‑powered organisation, united by our diverse strengths and shared ambition. You’ll join a collaborative global team that values your perspective, amplifies your ideas, and supports your growth. Through global connections, shared knowledge, and opportunities for mobility, you’ll be part of something bigger: creating solutions that matter.

We build trust, to lead purposefully

Your expertise drives real outcomes at BDO. You’ll be part of an organisation that is trusted, recognised, and respected worldwide. With a strong commitment to integrity, sustainability, and positive impact, you'll be empowered to lead with purpose, both in the work you deliver, and in the communities where you live and work.

Privacy statement

The BDO network is coordinated by Brussels Worldwide Services BV (BWS). By providing personal information during the application process, you consent to BWS processing your personal data for the purpose of treating your application, evaluating your candidacy, and contacting you about the position for which you have applied. We also may process your personal data to:

Evaluate you for any open positions throughout the BDO network.

Generate general statistics.

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You also agree that we may share such data with BDO firms and service providers, if relevant to this job application.

BWS does not collect ‘sensitive’ personal information except when voluntarily provided by the candidate as part of the application.

If you voluntarily provide sensitive personal information as part of your application, you consent to the use of that information by BWS for legitimate business purposes and the transfer and storage of such information to and in BWS databases.

BDO

Vacatures

Specialist, Information Management