About AnalytiChem Netherlands B.V.

Based in Mijdrecht, we are specialists in microbiological culture media, producing ready-to-use formulations tailored to customer specifications. Since 1979, our products have been used worldwide in clinical, pharmaceutical, biotechnological, and food safety laboratories, supporting essential research and quality control activities.

With more than 45 years of experience, our team combines flexibility with rigorous quality standards, adhering to FDA, cGMP, and GLP guidelines. Our advanced cleanroom facilities allow us to maintain consistent excellence, and we are ISO 9001 certified and ISO 17025 accredited.

Analytichem Netherlands B.V. is part of the AnalytiChem Group, a global company with more than 600 employees across manufacturing, distribution, sales, and support centers in Europe, North America, and Australia.

Formed through the acquisition and integration of companies with expertise in specialized laboratory applications, AnalytiChem brings together decades of manufacturing experience and complementary product technologies – and is on an exciting journey of continued growth and innovation.

About the role

As IT Infrastructure Specialist you act as first point of contact for IT-related issues on site. You diagnose the issue, resolve hardware, software and connectivity issues. You support the users with Windows workstations and laptops, Microsoft 365 applications (Outlook, Teams, Sharepoint, OneDrive, Office) and printers, scanners and peripherals. In case of complex issues, you escalate to second/third level support and follow through until resolution has been accomplished. All incidents and solutions need to be documented in the ticket system.

Key Responsibilities

First Level User Support

Act as the first point of contact for IT-related issues at the local site
Diagnose and resolve hardware, software, and connectivity issues
Support users with:
Windows workstations and laptops
Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive, Office)
Printers, scanners and peripherals
Escalate complex issues to second/third level support and follow through until resolution
Document incidents and solutions in the IT ticketing system

Local Network & Connectivity

Operate and maintain the local LAN and WLAN infrastructure
Configure, manage, and troubleshoot:
Network switches (access switches, basic core/distribution concepts)
VLAN configurations (segmentation, tagging, port assignments)
Network access points and wired network ports
Support and troubleshoot DNS and DHCP services at site level:
Understanding of DNS name resolution and common failure scenarios
DHCP scope configuration, IP assignment issues, and lease troubleshooting
Ensure reliable network connectivity for:
Office users
Printers and peripherals
LANconnected production and laboratory equipment
Coordinate network changes with central IT and ensure alignment with security and segmentation concepts

Printers & Peripheral Devices

Install, configure, and maintain network printers and multifunction devices
Troubleshoot printing issues (drivers, queues, network connectivity)
Coordinate with vendors for maintenance, consumables, and repairs
Maintain documentation of installed devices and configurations

LAN-Connected Production & Laboratory Equipment

Provide IT support for LANconnected production, laboratory, and analytical devices
Ensure reliable network connectivity for:
Production equipment
Laboratory instruments
Quality and measurement systems
Collaborate with Quality, Production, and external vendors on ITrelated topics
Ensure changes are documented and aligned with IT and quality requirements (e.g. GxP environments, where applicable)

Local Servers & Infrastructure

Support and maintain local servers (physical hosts and virtual machines) in coordination with central IT
Perform basic infrastructure administration tasks, including:
User and device access administration
Monitoring availability of DNS, DHCP, and core network services
Monitoring of backups and verification of restores
Supporting patching, updates, and configuration changes as instructed
Assist with troubleshooting networkrelated server issues (name resolution, IP conflicts, routing at site level)

IT Asset & Documentation Management

Install and configure local IT equipment (PCs, notebooks, network devices)
Maintain IT asset inventories for the site
Documentation of:
Network layouts
Device configurations
Local procedures and known issues
Support audits and internal reviews by providing accurate IT documentation

Your Profile

Education: minimum MBO-4 level
A minimum of 3 years’ experience in a similar role
Solid knowledge of Windows Client operating systems
Solid knowledge of basic networking (LAN, VLAN, WLAN, TCP/IP)
Solid knowledge of VLAN concepts and switch configurations
Solid knowledge of DNS and DHCP fundamentals, including troubleshooting of common issues of Windows Server as well as firewalls/routers
Strong problem-solving and trouble shooting skills
Ability to communicate effectively with non-technical users
High attention to detail and a “right-first-time” approach
Structured and reliable working style
Good documentation habits
Strong SAP / ERP and CRM system capability
Proactive, structured, and solution-oriented mindset
Fluent in Dutch and English
Experience supporting segmented networks in production or laboratory environments is a preference
Understanding of network security concepts (segmentation, access control) is a preference
Experience with working in a global team is a preference
Familiar with ticketing systems is a preference

What we Offer

A senior role with real influence on customer experience and business performance
An international network with creative opportunities and individual career options
A collaborative work environment with short lines of communication and an engaged team
An international network with creative opportunities and individual career options
Market confirm salary

How to Apply

If you thrive on solving complex problems, optimizing systems, and keeping critical infrastructure running smoothly this is your moment! Join our Team as a IT Infrastructure Specialist and make a real impact at AnalytiChem!

Please submit your updated English CV.

For questions, contact our Talent Acquisition team using the details provided in the job post.

AnalytiChem Group

Vacatures

IT Infrastructure Specialist